Overview:
Jack’s Roofing Company, Inc. is a reputable roofing contractor located in Silver Spring, MD. The company specializes in various roofing services, including repairs for slate and asphalt roofs, and is known for its reasonable pricing and quality workmanship.
Services Provided:
– Roof repairs (slate and asphalt)
– Roofing installation
– Customer consultation for roofing choices
– Responsive customer service
Hours of Operation:
Monday to Saturday 8 AM to 6 PM: Closed on Sundays
Contact Information:
Phone: (301) 585-4985
Website: http://www.jacksroofing.com
Customer Reviews and Sentiment:
Jack’s Roofing Company has a rating of 4.3 stars based on 16 reviews.
Positive sentiment highlights the company’s responsiveness, honesty, and quality of work. Customers express gratitude for reasonable pricing and professionalism.
Examples of positive reviews include:
“I’ve been a customer of Jack’s Roofing for over a decade. They have always done great repair work on both slate and asphalt for reasonable prices.” – Adam Thomas
“Jack’s is the absolute best!! They completed the job very quickly and efficiently,… the quality of their work shows!” – Miranda Cantori
Complaints mainly focus on poor customer service and scheduling issues.
Examples of negative reviews include:
“Never called me back.” – Pat Rowland
“Terrible customer service! Very unprofessional for mis-scheduling a service call.” – Tamia Barnes Tomasek
Review Summary:
Positive Sentiments: Quality workmanship, reasonable pricing, responsive service, and professionalism.
Negative Sentiments: Customer service issues, scheduling problems, and communication failures.
Additional Ratings:
BirdEye: 4.3 stars based on 16 reviews.
Total Lead Smart Rating: 7.5
Conclusion:
Jack’s Roofing Company, Inc. is a solid choice for roofing services in Silver Spring, MD, praised for its quality work and reasonable prices. Nonetheless, potential customers should be aware of occasional scheduling and customer service challenges reflected in some reviews before making a decision.
Member Since August 2024
Listing Id 516903