Legit Exteriors in Sherwood-OR, Oregon 97140

Legit Exteriors

20746 SW Olds Pl #301, Sherwood, OR 97140

4.4 (7 reviews)

Overview:
Legit Exteriors is a roofing contractor based in Sherwood, OR. The company specializes in roofing services, offering installations and repairs while emphasizing customer service and quality workmanship.

Services Provided:
– Roof replacement
– Siding installation
– Roofing repairs
– Customer consultations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (503) 878-8900
Website: https://legitexteriors.com/?local=true&location=Sherwood

Customer Reviews and Sentiment:
Legit Exteriors has received a mix of positive and negative reviews across several platforms:

Google Reviews: 4.4 stars based on 7 reviews.

Positive feedback highlights the company’s customer service, communication, and quality of installation. Customers have appreciated the responsiveness and professionalism of the team.

Examples of positive reviews include:
“Rian has been honest and helpful in discussing materials, timelines and project related opportunities.” – Robbie Bletscher
“Awesome customer service, great prices, perfect product installation.” – Michael Robley
“Chris came out to give us a quote for a roof replacement and took the time to review any questions I had.” – Martin M

A significant complaint noted issues with customer follow-up, particularly with minor projects, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Excellent customer service, honest communication, efficient installation, and professionalism.
Negative Sentiments: Poor follow-up on estimates for smaller jobs, lack of responsiveness, and perceived unprofessionalism in some instances.

Additional Ratings:
Total Lead Smart Rating: 6.5/10. This rating reflects a strong customer service sentiment and quality workmanship, tempered by the unresolved complaints regarding follow-up on smaller projects.

Conclusion:
Legit Exteriors stands out for its commendable customer service and quality of work in Sherwood, OR. While many customers report positive experiences, prospective clients should be aware of the mixed feedback regarding follow-ups, especially for smaller projects.

Member Since August 2024

Listing Id 516685

Contact Info

20746 SW Olds Pl #301, Sherwood, OR 97140
(503) 878-8900
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

20746 SW Olds Pl #301, Sherwood, OR 97140

Get Direction

Reviews

Robbie Bletscher

3 months ago

Rian has been honest and helpful in discussing materials, timelines and project related opportunities. A pleasure to chat with, he will take care of you!

Michael Robley

a year ago

Awesome customer service, great prices, perfect product installation.

Sara Nicolas

2 years ago

Called to get an estimate to have a small portion of my siding replace. Representative showed up and informed me that they have a $5k minimum but he would measure and email me the quote. Provided my email and never heard back. Followed up 2 weeks later, and phone rep was apologetic and said that he would have the Rep who came to my house call me to follow up. Again… heard nothing. Followed up 2 weeks later, and phone rep again apologized that no one followed up with me, mentioned that my job quote was $2200 but that they had a $5k minimum. When I asked why again the quote wasn’t emailed to me, even with this information, I was made to feel like I was not worth their time because the job was small so they didn’t follow up. Poor customer service. Poor follow up. Unprofessional. Would not recommend.

Martin M

2 years ago

So far so good! Chris came out to give us a quote for a roof replacement and took the time to review any questions I had. He was patient with everyone involved in this major decision, has a good sense of humor, and was not pressuring us in any way. Will update along the way as we await the project team to schedule the work.

Michael Davis

3 years ago

Chris Stratman did a fine job with the proposal and follow-up after the sale and after the install. The install crew was efficient and did an awesome job. The roof looks great. I have no hesitation recommendimg Legit Exteriors to my friends and neighbors.

Leslie Imes

3 years ago

Just had my roof replaced. Great team from Chris, the salesman; Justin, Project Manager and the two roofers who worked very hard and completed my roof in less than two days! It looks great and I am very pleased.