Home-Pro Restoration in Schaumburg, Illinois 60173

Home-Pro Restoration

1340 Remington Rd STE J, Schaumburg, IL 60173

3.7 (9 reviews)

Overview:
Home-Pro Restoration is a roofing contractor based in Schaumburg, IL. The company provides roofing services, specializing in repairs and replacements, often dealing with insurance claims for damage-related situations.

Services Provided:
– Roofing repairs and replacements
– Gutter work
– Insurance claim assistance

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (855) 853-7120

Customer Reviews and Sentiment:
Home-Pro Restoration has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 9 reviews.

Positive feedback highlights helpful and proactive staff who communicate well, along with satisfactory service.

Examples of positive reviews include:
“I highly recommend them!” – Erica Miranda
“James had excellent communication and finished the job on time.” – Karin & John Marshall

In contrast, negative feedback points to issues with communication, trustworthiness, and service quality.

Examples of negative reviews include:
“The company is not to be trusted.” – Howard Harris
“They lie and don’t listen.” – Mayur Amin

Review Summary:
Positive Sentiments: Helpful staff, proactive communication, quality service.
Negative Sentiments: Issues with trust, communication breakdowns, dissatisfaction with gutter work.

Additional Ratings:
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 5.5/10

Conclusion:
Home-Pro Restoration presents a mixed track record in the roofing sector in Schaumburg, IL. While there are commendable aspects regarding staff communication and service quality, significant concerns around trust and service fulfillment remain. Potential customers are advised to consider both the positive and negative feedback before making a decision.

Member Since August 2024

Listing Id 515929

Contact Info

1340 Remington Rd STE J, Schaumburg, IL 60173
(855) 853-7120
Lead Smart Rating :
5.5/10.0

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Listing location

1340 Remington Rd STE J, Schaumburg, IL 60173

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Reviews

Adam

9 months ago

Manny Gaa was going door to door trying to get people to get a new roof. I have a no solicitating sign on my front door so instead of knocking he walked into my garage to leave his business card. That is trespassing and they should respect the no solicitating sign I have and just leave my property.

Howard Harris

a year ago

Wasn’t satisfied with the gutter work they promised to come back and take care of it Ken even said Trust Me and just out right lied never got back to me but he got paid for the job. Company is not to be trusted.

Mona Lyn

4 years ago

As far as Tony Nunez, the Sales person is concerned, I say, I am happy with his service, he was very helpful, he took his time answering my questions and concerns. The actual roof work is not started yet at this point. Tony said, the Home Pro Restoration staff is coming by this 26th June…and hoping the job will be done then….by then I will find for the quality and value of work business..

Erica Miranda

4 years ago

Home-Pro Restorations did a great job! I like how the consultant stopped by the next day to check if everything was done correctly and if we had any questions. I highly recommend them!

Mayur Amin

4 years ago

Abraham Serrano came by and didn’t explain stuff correctly and when i called him to not go ahead with the claim he still file a claim under my name to my insurance company.. Stay away as this guys don’t listen and communicate. They are looking for their best interest instead of yours. Horrible consultant. had called him multiple times to get answers and he just lies..

Karin & John Marshall

5 years ago

Our roof was damaged by Hail, James at Home-Pro Restoration worked with our insurance company, had excellent communication with us, started and finished the job on time and as scheduled. Now hired them for the siding, will update once job is completed.