Overview:
Conway Roofing Company is a roofing contractor based in Sarasota, FL, providing services such as roof installations, repairs, and maintenance. With a solid history in the industry, the company serves both residential and commercial clients.
Services Provided:
– Roof installations
– Roof repairs
– Maintenance services
– Soffit and fascia installations
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (941) 219-6646
Website: https://www.conwayroofing.com/
Customer Reviews and Sentiment:
Conway Roofing Company has received mixed reviews, maintaining an overall rating of 4.4 stars based on 53 reviews across different platforms.
Positive feedback commends the company’s prompt service, professionalism, and quality of work:
“Very happy with my new roof, nice people, they go by the book” – Jim Reardon
“Called on leak. Came out pronto. Repaired quickly for nominal cost. Very happy” – Thomas Niemiec
However, there are notable complaints regarding customer service and contract management:
“My advice, put your time, money & efforts into another company who has better business practices” – G K
“Conway failed miserably” – g kk
Review Summary:
Positive Sentiments: Prompt service, quality workmanship, professionalism, helpful customer service.
Negative Sentiments: Issues with communication, contract disputes, unfinished work, and inadequate follow-up on customer concerns.
Additional Ratings:
BirdEye: 4.4 stars based on 53 reviews, reflecting a similar trend in customer satisfaction alongside some critical feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints in the last three years, particularly concerning customer service and contract management.
Total Lead Smart Rating: 6.3
Conclusion:
Conway Roofing Company demonstrates a long-standing reputation in Sarasota for roofing services, with a blend of commendable workmanship and significant customer service issues. Potential clients should consider the mixed feedback and recent complaints when choosing Conway for roofing needs.
Member Since August 2024
Listing Id 515619