Norato Roofing and Construction Company in Sanford-NC, North Carolina 27330

Norato Roofing and Construction Company

331 Wicker St, Sanford, NC 27330

4.2 (51 reviews)

Overview:
Norato Roofing and Construction Company is based in Sanford, NC, specializing in roofing solutions. With a strong reputation for quality craftsmanship and customer service, they serve both residential and commercial clients. The company has established itself as a reliable choice for roofing replacements and repairs, particularly in response to storm damage.

Services Provided:
– Roof replacements
– Roof repairs
– Storm damage assessments
– Roof inspections
– Clean-up services

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (919) 776-2121

Customer Reviews and Sentiment:
Norato Roofing and Construction Company has a solid rating of 4.2 stars based on 51 reviews.

Positive feedback emphasizes their excellent service, professionalism, and quality of workmanship. Customers appreciate the timely communication throughout the process and the thorough clean-up post-service.

Examples of positive reviews include:
“Norato Roofing has given an excellent service… They are genuine, hardworking and superior in service!” – Jeremy Mullins
“The entire team was very professional, friendly, and very appreciative… I would most definitely recommend this company.” – Lorie Bottoms

However, some negative feedback stresses issues with communication and unresolved concerns post-service.
Examples of negative reviews include:
“Just don’t. Can’t believe these folks are still in business.” – George Hancock
“I had to pick up nails to avoid flat tires, and cigarette butts around the pump house.” – Paul Moses

Review Summary:
Positive Sentiments: Excellent service, prompt communication, quality workmanship, professional demeanor, thorough clean-up.
Negative Sentiments: Communication issues, unreturned inquiries, and occasional oversight with project follow-up.

Additional Ratings:
Google Reviews: 4.2 stars based on 51 reviews.
BirdEye: 4.2 stars reflecting similar customer satisfaction trends.
Total Lead Smart Rating: 6.5

Conclusion:
Norato Roofing and Construction Company stands out as a dependable roofing provider in Sanford, NC, known for its quality service and craftsmanship. While the overall customer sentiment is largely positive, potential clients should be aware of some communication challenges and unresolved complaints noted in reviews.

Member Since August 2024

Listing Id 515229

Contact Info

331 Wicker St, Sanford, NC 27330
(919) 776-2121
Lead Smart Rating :
6.5/10.0

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Listing location

331 Wicker St, Sanford, NC 27330

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Reviews

Jeremy Mullins

4 weeks ago

Norato Roofing has given an excellent service to our home! I’m am beyond thrilled with the craftsmanship on the new roof! They are genuine, hardworking and superior in service to all others! I didn’t even go to anyone else for estimates bc I knew quality is priceless! And pricing was spot on!! I no longer have to come home and worry if my roof is going to hold on another day! The previous roofer did a pathetic job and Mr. Norato explained to me why my roof was failing. He calmed my fears and assured me it would be done right! I highly recommend Norato!!

Lorie Bottoms

a month ago

Norato Roofing is an awesome company to work with. I called them because my roof needed to be replaced due to wind damage. Elias came from Sanford all the way to Hope Mills to meet with me. Elias communicated with me via phone and text and was very prompt. The process was effortless and the bid for the job was very reasonable. Elias walked me through what I needed to do and kept me informed of dates/times, and any changes that came up with the schedule due to inclement weather. The entire team was very professional, friendly, and very appreciative. I actually got them lunch & a cooler of drinks because they were working so hard in the hot sun. They cleaned up all of the debris that occurred during this process and left my home, looking just as clean as when they arrived. I would most definitely recommend this company and I am also very appreciative of the awesome job that they did! One year later, and I can say that I am still happy with the architectural shingles that Norato Roofing installed on my home.

George Hancock

a month ago

Just don’t. Cant believe these folks are still in business. Please, just don’t.

Narso Lopez

a month ago

We help customer a good reasonable price thank you

Paul Moses

2 months ago

Have been trying to get them to get back in touch for over a month to get the paint color and brand name used so I can make a match to other places on my house, nothing yet. Also, had to pick up nails to avoid flat tires around the house, and cigarette butts around the pump house. No worries, I have what I need to complete my plans to repair my house.

Roger Hamilton

2 months ago

Very good job

gloria wicker

3 months ago

I’m very pleased with responding so quickly. Called that morning said he’d be here at 3:30. He was very prompt went on roof to see what was needed took pictures, said he’d be here the next morning and he was. 1 hour early and gone by 10. We had a new roof put on 5 years ago (not him) and the vent over the stove when we would have a monsoon rain would leak into my microwave and on my stovetop. Would recommend him😊

Jeff Flexible

6 months ago

Very responsive after a bad storm damaged my roof, Competitive on price. Great service, Friendly, competent crew.

Bubba Mclovin

9 months ago

Was a bit pricey. . Had an issue with their work…. they were suppose to come back out and never did…. repeated calls after that were ignored

Tina N.

10 months ago

About two storms ago we had a tree breakoff a limb and stuck in our roof. What to do! We called a friend and they called Norato. Norato was at our property “insert finger snap” just like that! Thank you Norato