Overview:
Accents In Cleaning is a carpet cleaning service based in Concord, CA. They are well-regarded for their thorough and professional cleaning services, focusing on both carpets and upholstery. The company has built a reputation for exceptional customer service and the ability to handle challenging cleaning tasks.
Services Provided:
– Carpet cleaning
– Tile and grout cleaning
– Rug cleaning
– Upholstery cleaning
– Stain removal
– Odor removal
– Disinfection services
Timings:
Monday to Saturday 9 AM to 6 PM
Contact Information:
Phone: (925) 565-9255
Website: https://accentsincleaning.com/
Customer Reviews and Sentiment:
Accents In Cleaning has received high praise from customers, with an impressive rating of 4.9 stars based on 45 reviews across various platforms.
Positive feedback highlights the company’s professionalism, thoroughness, and effective cleaning capabilities. Customers particularly appreciate their attention to detail and the quality of the results achieved.
Examples of positive reviews include:
“Jesse did a great job and went above and beyond.” – Floyd Roseberry
“Very thorough service! I’ll definitely be calling them for more services.” – Jaimi Desiree
“The carpet looked amazing after a deep cleaning, stain removal, and odor removal.” – Meredith Bright
A negative review noted a significant discrepancy between the quoted price and the final estimate, leading to a poor experience for the customer.
Review Summary:
Positive Sentiments: Exceptional cleaning quality, professionalism, diligent customer service, and good communication regarding pricing and scheduling.
Negative Sentiments: Issues with pricing transparency and dissatisfaction with service quotes.
Additional Ratings:
Google Reviews: 4.9 stars based on 45 reviews.
Total Lead Smart Rating: 8.9/10
This rating reflects Accents In Cleaning’s strong customer satisfaction and quality services, tempered slightly by the noted pricing issue from one reviewer.
Conclusion:
Accents In Cleaning is a highly recommended carpet cleaning service in Concord, CA, celebrated for its thorough cleaning methods and excellent customer service. While the overwhelming majority of reviews are positive, potential customers may want to clarify pricing details to avoid any misunderstandings.
Member Since July 2024
Listing Id 51514