De Mello Roofing, Inc.

Overview:
De Mello Roofing, Inc. is a roofing contractor located in San Rafael, California. The company specializes in providing high-quality roofing services, including roof replacement and repair, tailored to meet the needs of both residential and commercial clients.

Services Provided:
Roof replacement, roof repair, competitive bidding, and roofing consultation.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (415) 456-0741
Website: https://www.demelloroofing.com/

Customer Reviews and Sentiment:
De Mello Roofing has garnered generally positive feedback with a current rating of 4.3 stars based on 8 reviews.

Positive reviews highlight exceptional customer service, prompt response time, and quality workmanship. Customers have praised the company’s communication and professionalism.

Examples of positive reviews include:
“What an incredible experience!! It was so refreshing to call a company, have them answer, have them be knowledgeable and specific on pricing, timing and ability.” – Erica Lane
“DeMello Roofing replaced our roof… The crew was professional, polite, accommodating…” – Ed Blankenship
“Good quality work at competitive prices.” – Tom Lester

However, negative feedback includes a notably poor experience, full of disappointment, leading to customer dissatisfaction.

Example of negative review:
“Really disappointing experience with this company from start to finish.” – Alex James

Review Summary:
Positive Sentiments: Excellent customer service, prompt response, competitive pricing, professional crew, quality workmanship.
Negative Sentiments: Issues with communication and overall disappointing service.

Additional Ratings:
BirdEye: 4.3 stars based on 8 reviews, reflecting similar customer satisfaction consistent with the feedback.
Total Lead Smart Rating: 7.5

Conclusion:
De Mello Roofing, Inc. appears to be a solid choice for roofing services in San Rafael, CA, renowned for its responsive customer service and high-quality workmanship. However, potential clients should be aware of the mixed reviews concerning communication and some unsatisfactory experiences before proceeding.