Overview:
Shield Roofing Services is a reliable roofing contractor located in San Antonio, TX. They specialize in roof inspections, replacements, and insurance claim assistance, particularly in response to hail damage.
Services Provided:
– Roof inspections
– Roof replacements
– Insurance claim assistance
– Residential roofing
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Contact Information:
Phone: (210) 761-4487
Website: https://shieldroofingonline.com/?utm_source=gmb&utm_medium=referral
Customer Reviews and Sentiment:
Shield Roofing Services has received positive feedback on multiple platforms:
Google Reviews: 5.0 stars based on 122 reviews.
Positive sentiments highlight the company’s exceptional customer service, expertise in navigating insurance claims, professionalism, and attention to detail. Customers have expressed high levels of satisfaction with the work performed.
Examples of positive reviews include:
“I have NEVER been this happy with a roofing company. They went WAY beyond my expectations!” – Kelly O’Kinneally
“Great work! Very professional.” – Doug Ardourel
“Henry expected nothing but perfection… Highly recommend Shield Roofing!” – Hector Garza
However, there is a notable negative review regarding perceived price gouging and concerns over pricing transparency, particularly in cases involving insurance claims.
Negative sentiments include:
“In my opinion they know insurance will be paying a portion so price gouging becomes an issue.” – John N
Review Summary:
Positive Sentiments: Exceptional customer service, effective insurance claim handling, professionalism, high-quality work, and thorough clean-ups.
Negative Sentiments: Concerns over pricing and transparency, particularly related to insurance jobs.
Additional Ratings:
BirdEye: 5.0 stars based on 122 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has no profile on BBB, no complaints noted.
Total Lead Smart Rating: 9.5
Conclusion:
Shield Roofing Services is a highly regarded choice for roofing needs in San Antonio, TX, known for their professionalism and ability to assist with insurance claims. The majority of customer feedback is overwhelmingly positive, although potential clients should be cautious about pricing practices, especially in insurance-related scenarios.
Member Since August 2024
Listing Id 514353