Bison Roofing

Overview:
Bison Roofing is a reputable roofing contractor based in San Antonio, TX. The company specializes in providing high-quality roofing services along with additional offerings such as gutter installation and carports. Bison Roofing has built a strong reputation for its professionalism and customer service, making it a popular choice in the local area.

Services Provided:
– Roofing installation and repair
– Gutter installation
– Carport construction
– Detailed inspections and reporting

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (210) 888-9646
Website: http://www.bisonroofing.net/

Customer Reviews and Sentiment:
Bison Roofing has received overwhelmingly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 300 reviews.

Positive feedback often highlights the company’s excellent customer service, professionalism, and comprehensive reporting. Customers appreciate the timely responses and thorough follow-ups.

Examples of positive reviews include:
“Excellent customer service, timely response and detailed reporting.” – Logan Graff
“Super professional small business. Highly recommend them.” – Jorge Castillo
“The quality of the work is outstanding.” – Alan Flowers

However, there was a notable complaint regarding a lack of follow-up on a quote request, which has caused some customer dissatisfaction:
“We never received a quote from them after doing the initial visit.” – Francisco Galvan

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, timely communication, thorough inspections, and quality work.
Negative Sentiments: Issues with follow-up on quotes.

Additional Ratings:
BirdEye: 4.9 stars based on similar positive feedback with no significant complaints noted.
Total Lead Smart Rating: 9.2

Conclusion:
Bison Roofing stands out as an excellent option for roofing services in San Antonio, TX. Their commitment to high-quality workmanship and customer service is evident from the numerous positive reviews. However, potential customers should be aware of the isolated complaint regarding follow-up on quotes.