Martin Exteriors Roofing & Siding in Rockford, Illinois 61108

Martin Exteriors Roofing & Siding

6019 Fincham Dr Suite #4, Rockford, IL 61108

4.8 (52 reviews)

Overview:
Martin Exteriors Roofing & Siding is a reputable roofing contractor located in Rockford, IL. The company specializes in roofing and siding services, offering a comprehensive range of solutions for residential properties.

Services Provided:
– Roofing installation and repair
– Siding installation
– Insurance assistance
– Damage assessment and consultation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (815) 209-9054
Website: https://martinexteriors.com/

Customer Reviews and Sentiment:
Martin Exteriors has a strong rating of 4.8 stars based on 52 reviews across various platforms.

Positive feedback highlights the company’s professionalism, communication, quality of work, and efficient service. Customers have praised the knowledgeable staff and the seamless process of obtaining a roof and siding installation.

Examples of positive reviews include:
“Justin and Trish were great… Pleasant and very knowledgeable.” – Brandon Cheatham
“I would highly recommend them.” – Lynn Foster
“Rigo was amazing to work with! … Definitely will be telling others to go with Martin.” – Rkfdmom

The main complaint noted was regarding a negative experience related to pricing and communication, with one reviewer expressing dissatisfaction about the quote and material quality.

Review Summary:
Positive Sentiments: Professionalism, quality work, effective communication, efficient service, helpful staff.
Negative Sentiments: High pricing in quotes, issues with material quality communication.

Additional Ratings:
BirdEye: 4.8 stars based on 52 reviews, consistently reflecting customer satisfaction.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of A+. There are no reported complaints in the last three years.
Total Lead Smart Rating: 8.5/10

Conclusion:
Martin Exteriors Roofing & Siding stands out as a reliable choice for roofing and siding services in Rockford, IL, known for their high level of professionalism and quality service. However, potential customers should consider the mixed feedback regarding pricing before making their decision.

Member Since August 2024

Listing Id 512592

Contact Info

6019 Fincham Dr Suite #4, Rockford, IL 61108
(815) 209-9054
Lead Smart Rating :
8.5/10.0

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Listing location

6019 Fincham Dr Suite #4, Rockford, IL 61108

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Reviews

Brandon Cheatham

3 weeks ago

Justin and Trish were great. Had a lot of rain and roof started to leak in our living room. Called Saturday they came out Monday assessed the problem and solved it within an hour. Pleasant and very knowledgeable. Haven’t dealt with people this on top of their stuff for awhile. Will definitely recommend them to any friends or family and will definitely be my go to.

Austin Knight

a month ago

Price was WAY higher than all other quotes. Lesser quality material was quoted, the sales guy lied to me about the baseline underpayment being the same quality as the mid grade DeckArmor (I knew the answer when I asked). I can’t speak to the quality of their work, but the quote experience was not good. Wouldn’t hire Martin based on that.

Lynn Foster

a month ago

I was very pleased with Martin Exterior’s professionalism, communications and quality of work. I would highly recommend them.

Rkfdmom

2 months ago

Highly recommend Martin Exteriors. Professional from start to finish. Rigo was amazing to work with! He made having to get a new roof and going through our insurance a breeze. The crew did a great job finishing all in 1 day. Definitely will be telling others to go with Martin if they need any work done. Thank you Rigo for all your help.

Leticia Francik

2 months ago

Dustin Watkins was amazing. He delivered on everything he said. I highly recommend if u want quality service with a reputable company. Thank you Dustin for all u did and thank you Martin Exteriors. They did my siding, and roof. I couldn’t be happier ☺️

Dessa W

3 months ago

Marten Exteriors Rocks and So does Thomas Lytle. He went to all lengths to make sure my Job was done Perfectly in all aspects. He deserves an Award of Top Excellence to your team. I cant Thank him enough. My house looks amazing❤️

Cathy Buss

3 months ago

I recently had my roof and siding replaced by Martin Exteriors. Throughout the entire process, I was so thankful for their staff member Amanda. She is Incredible! She was always available, so knowledgeable and incredibly professional. My home now shines on our block-thank you to Ryan in sales for encouraging me to move forward with these updates and repairs.

Allison Sage

4 months ago

Martin Exteriors put on a new roof, which included finding a company to remove and then reinstall our solar panels, put on house wrap to bring the house up to code, and new siding. They also did all the liaison-ing with the insurance company. This was a long process and they took the stress out of the whole situation for us. We would recommend Martin Exteriors to anyone. Our rep was communicative, proactively letting us know where we were in the process and responsive when we had questions. Our house was once described as a “diamond in the rough” and is now the shining jewel of our street thanks to Martin!

Steve Halbrader

5 months ago

Dustin from Martin Exteriors came out and assessed our damage after the storm and it was above and beyond my expectations. He dealt with the insurance adjuster. Everything was done in a timely manner. We couldn’t be happier.

Brent Yeager

8 months ago

Lucas was my contact with Martin Exteriors. He was professional, responded quickly (via text or phone call), and kept me up to date with the progression of the roofing repair (both insurance and his working crew). I would recommend using Lucas/Martin Exteriors to others.