Pechacek’s General Contracting, Roofing & Siding LLC. in River Falls, Wisconsin 54022

Pechacek’s General Contracting, Roofing & Siding LLC.

180 W Division St, River Falls, WI 54022

4.6 (79 reviews)

Overview:
Pechacek’s General Contracting, Roofing & Siding LLC is a reputable roofing contractor located in River Falls, WI. The company specializes in roofing services, including installation and repairs, and has garnered a strong local presence with numerous positive customer experiences.

Services Provided:
– Roof Installation
– Roof Repairs
– Siding Installation
– Gutter Installation
– Insurance Claim Assistance

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (715) 425-9801
Website: https://www.pgccontracting.com/

Customer Reviews and Sentiment:
Pechacek’s General Contracting has received generally positive reviews:

Google Reviews: 4.6 stars based on 79 reviews.

Positive feedback emphasizes the company’s professionalism, efficiency, and quality of work, particularly in roofing tasks. Customers have noted the thorough clean-up after projects and the helpfulness of the staff.

Examples of positive reviews include:
“Great local company to do business with! We would highly recommend Pechacek’s General Contracting to anyone needing a new roof.” – Marilyn Thum
“The crew did a great job on installing and the cleanup.” – Ron Monteith
“From start to finish PGC’s team more than met our expectations.” – Blaine Westberg

However, some reviews highlight significant issues, particularly regarding the company’s communication and follow-through on siding and gutter work.

Examples of negative reviews include:
“They ghosted us on our siding and didn’t respond to messages… Extremely unprofessional.” – Nate Isaac
“Although they did a nice job on our roof they ghosted us for the other work.” – Amber Gardner

Review Summary:
Positive Sentiments: Professional service, quality workmanship, thorough clean-up, and helpful assistance with insurance claims.
Negative Sentiments: Poor communication regarding additional work (siding and gutters) and lack of follow-through on commitments.

Additional Ratings:
BirdEye: 4.6 stars based on 79 reviews, supporting the general trend of customer satisfaction with notable complaints about communication.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years, reflecting the issues with unresolved additional work.
Total Lead Smart Rating: 7.4

Conclusion:
Pechacek’s General Contracting, Roofing & Siding LLC stands out for its quality roofing services in River Falls, WI, with many clients appreciating their professionalism and craftsmanship. However, potential customers should be aware of the recurring issue of communication and follow-through on additional projects, particularly siding and gutters, before making their decision.

Member Since August 2024

Listing Id 512085

Contact Info

180 W Division St, River Falls, WI 54022
(715) 425-9801
Lead Smart Rating :
7.4/10.0

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Listing location

180 W Division St, River Falls, WI 54022

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Reviews

Marilyn Thum

a day ago

Great local company to do business with! We would highly recommend Pechacek’s General Contracting to anyone needing a new roof.

Ron Monteith

5 months ago

The crew did a great job on installing and the cleanup

Theresa D.

5 months ago

We had a great experience with Pechacek’s Contracting. Everyone was professional throughout the entire process. There were no hard sales tactics. I would be happy to use Peachacek’s again.

Ken Erickson

6 months ago

We had hail damage on my house. Roof, siding and gutters needed repair or replacement. I chose Pechacek because they were local, good feedback from neighbors, and because Chris told me they could help with all three needs. Their roof quote was a little higher but I was ok because I believed they would see all of it through. They even expedited my roof repair because I would be underinsured until it was done. They did a fine job on my roof. Crew was timely, cleaned up well and they seemed to have done great work! Also, the office followed up with insurance to be sure I got the best settlement. This would have been a five star review, however like others have indicated, I was ghosted when it came to gutter and siding repair. I asked about it several times. I was led on or ignored. In the end I was convinced they never intended to help with these less profitable tasks. Pains me to write this. Wish they would have been more forthright. I found a contractor to do the gutters, but learned nobody wants to do siding repair. My problem is only partially resolved.

Blaine Westberg

6 months ago

From start to finish PGC’s team more than met our expectations. We expected the 39 square roof replacement to take a day and a half. The PGC team started tearing shingles off at 7:05 A.M. and finished with a thorough clean up at 7:30 P.M., the same day! The PGC team did an awesome job!

Sharon Larson

9 months ago

Very professional service thru Jeff Pizzi. Crew was efficient and cleaned up everything when done.

Nate Isaac

10 months ago

They originally helped us with our roof and then completely ghosted us on our siding and didn’t respond to messages, texts, or e-mails for a year which put us in a very bad position with our insurance claim. Extremely unprofessional.

Amber Gardner

11 months ago

Although they did a nice job on our roof they ghosted us for the other work. We had siding, windows, and gutters to do as well. I’ve heard some businesses do this as the roof is the easiest. This delayed our work getting done by almost a year. Really disappointing.

Jeff

11 months ago

Great service!

Adam Earney

a year ago

Pehacek’s GC was great, local company to do business with. I worked with Jeff & Chris in processing a roof insurance claim. They did a thorough job explaining the process, options, and were there for any questions along the way. Outstandingly CLEAN work by their crew. Dumpster was there, the roof replaced, and the project completed in less than 24 hrs. If you want a company that is there for you through the entire process (from insurance claim to repair completion) Pahacek’s is THE company to choose.