Imperial Contracting in Rantoul, Illinois 61866

Imperial Contracting

601 Galaxy Dr, Rantoul, IL 61866

4.9 (36 reviews)

Overview:
Imperial Contracting is a reliable roofing contractor located in Rantoul, IL. They specialize in roof replacements and repairs, providing high-quality services with a focus on customer satisfaction.

Services Provided:
– Roof Replacement
– Roof Repair
– Gutter Installation
– Excellent Communication
– Detailed Project Management

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (217) 892-3482
Website: http://www.imperialexterior.com/

Customer Reviews and Sentiment:
Imperial Contracting has an impressive rating of 4.9 stars based on 36 reviews.

Positive feedback frequently mentions the team’s efficiency, attention to detail, and high-quality craftsmanship. Customers appreciate the excellent communication throughout the project and the thorough clean-up after work completion.

Examples of positive reviews include:
“The team did a great job… I’m very happy with the price, the communication, efficiency and quality!” – J L
“Extremely pleased with our new roof & gutters! The whole team was very professional!” – Percy
“Did Mom’s roof and were fast, friendly, and professional.” – Kevin Kaiser

However, there was a negative review regarding payment issues, stating that the company bounced a check for materials and failed to resolve the situation.

Negative Sentiments: Issues with payment and communication regarding financial matters.

Review Summary:
Positive Sentiments: High-quality workmanship, efficient service, effective communication, thorough clean-up.
Negative Sentiments: Payment issues and unresponsive communication concerning financial matters.

Additional Ratings:
BirdEye: 4.9 stars based on 36 reviews, showing consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and does not have a BBB rating. There have been no complaints noted in the recent three years.

Total Lead Smart Rating: 9.0

Conclusion:
Imperial Contracting stands out as an excellent choice for roofing needs in Rantoul, IL, lauded for their professionalism and high-quality work. However, potential customers should be aware of the past payment issues to make a fully informed decision.

Member Since August 2024

Listing Id 511109

Contact Info

601 Galaxy Dr, Rantoul, IL 61866
(217) 892-3482
Lead Smart Rating :
9.0/10.0

Get A Quote Claim

Listing location

601 Galaxy Dr, Rantoul, IL 61866

Get Direction

Reviews

J L

3 weeks ago

The team did a great job. Very efficient and good attention to details. They finished my big roof replacement in 2 days. Cleaned up everything after each day. No nails and residuals left on the grass. The new roof and soffit look really nice! The account manager Miguel is awesome! He is super knowledgeable and patient. He explained the project the the progress proactively. He took almost 800 pictures to keep me updated on every step the crew was doing. Walked through with me on the roof after the project is completed. Overall very happy with the price, the communication, efficiency and the quality of the project!

Sergio Turner

a month ago

Imperial construction has the best work team. They are sticklers for detail and precision. Works faster than Jimmy John’s food delivery 🙂 please check out and support Imperial Construction in Rantoul Illinois. I just want to give a big Hug and Thanks to the Crew, for working diligently and making my family smile with no worries 🤝🏽. Big Thanks again Imperial

Percy

2 months ago

Extremely pleased with our new roof & gutters! The whole team was very professional, and organized. They also had excellent communication and were super hardworking, and fast, they removed and reshingled our whole roof and replaced the gutters in one day. We’re super happy with their service. Thank you Imperial Contracting!

Kevin Kaiser

3 months ago

Did Mom’s roof and were fast friendly,and professional. Did removal and re-shingle the same day. Would definitely recommend this company.

Karen Dina

8 months ago

Same day replacement. Outstanding communication!!

Matt L

8 months ago

They bounced a check for materials they purchased and despite acknowledging they did this and my efforts to work with them on payment they ignored me and never paid.

Jane Sherburn

10 months ago

Couldn’t be happier! Hardworking, thorough, friendly, cleaned up, responsive. Special thanks to Johny and Miquel for attention to every detail

Melissa Frydman

a year ago

Imperial did a fantastic job on my roof! They were so responsive (which was NOT true of any other roofers I contacted). They did a thorough job, talked me through the process & I was very happy! Highly recommend them!

Gary Chapman

a year ago

They responded quickly to my request for estimates and to my signed contract, worked diligently and long hours to finish the roof and residing work, completely to my satisfaction, to the full scope of work.

Kimberly P

a year ago

Had it not been for the tenacity of Imperial Construction, I might not have gotten a roof. It was by their efforts contacting my insurance company that it was approved. After six months of stalling on the part of my insurance company, Imperial Construction finally convinced them that the roof was indeed badly damaged. I am grateful they did not give up. The roof, by the way, looks beautiful.