Iron Horse Roofing in Raleigh, North Carolina 27609

Iron Horse Roofing

6131 Falls of Neuse Rd, Raleigh, NC 27609

4.8 (40 reviews)

Overview:
Iron Horse Roofing is a highly-rated roofing contractor located in Raleigh, NC. They specialize in roof repair and replacement services, providing a seamless process for their clients, often handling insurance negotiations on their behalf.

Services Provided:
– Roof Repair
– Roof Replacement
– Insurance Claim Assistance
– Property Cleanup

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (919) 343-9218
Website: https://ironhorseroofingofnc.com/

Customer Reviews and Sentiment:
Iron Horse Roofing has a solid reputation with a rating of 4.8 stars based on 40 reviews.

Positive feedback highlights their efficient service, excellent communication, and ability to navigate insurance claims. Customers have praised the overall professionalism of staff, prompt project completion, and thorough cleanup.

Examples of positive reviews include:
“Absolutely awesome experience with them… I highly recommend reaching out to them.” – Matthew Johnson
“Seamless process start to finish!” – Lizzie Weimann
“I LOVE MY NEW ROOF AND THE COLOR IS PERFECT.” – Charlescie Graham

However, there is also mention of a negative experience related to unsolicited door-to-door solicitations, indicating a need for improved marketing practices.

Review Summary:
Positive Sentiments: Efficient service, excellent communication, professional staff, and high-quality work.
Negative Sentiments: Aggressive marketing tactics leading to customer discomfort.

Additional Ratings:
Google Reviews: 4.8 stars based on 40 reviews.
BirdEye: 4.8 stars based on similar feedback across multiple platforms.
Total Lead Smart Rating: 8.5

Conclusion:
Iron Horse Roofing stands out as a reliable choice for roofing needs in Raleigh, NC, praised for their excellent customer service and craftsmanship. Potential customers, however, should be aware of the unsolicited marketing practices mentioned in some feedback.

Member Since August 2024

Listing Id 510912

Contact Info

6131 Falls of Neuse Rd, Raleigh, NC 27609
(919) 343-9218
Lead Smart Rating :
8.5/10.0

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Listing location

6131 Falls of Neuse Rd, Raleigh, NC 27609

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Reviews

Elizabeth Sanchez

a week ago

Harass neighborhoods to solicit business. Have been told multiple times to stop coming to our door and they refuse!

Matthew Johnson

4 weeks ago

Absolutely awesome experience with them, they built my mother’s roofing and made sure she was taken care of. I highly recommend reaching out to them if you are considering getting your roof repaired or replaced.

Lizzie Weimann

2 months ago

Seamless process start to finish! They even did all contact with the insurance company so I didn’t have to! Love my new roof!

Mark Carlin

2 months ago

Overall, very pleased with Iron Horse. Nour, was my main point of contact and he did a great job in communicating with me on all updates. My roof job was completed in 1 day. With in a few days, a production supervisor came by and did a sweep of my property to collect any roof debris/nails that were missed on the initial clean up. From start to finish, everything went well, with no concerns.

Charlescie Graham

3 months ago

THIS COMPANY IS HIGHLY RECOMMENDED. IRON HORSE ROOFING DID AN AMAZING JOB WITH MY ROOF. THE ROOF WAS COMPLETED EFFICIENTLY AND IN LESS TIME THAN EXPECTED. I LOVE MY NEW ROOF AND THE COLOR IS PERFECT. RYAN WAS PROFESSIONAL AND COURTEOUS DURING THE ENTIRE PROCESS. HE EVEN HANDLED THE DETAILS WITH MY INSURANCE COMPANY, WHICH TOOK THAT STRESS OFF MY SHOULDERS COMPLETELY.

Cayden Blackstock

5 months ago

This is for my grandma! I love my deck, the 25 years was worth the wait! These guys went way beyond my deck and did a few things extra. They built in the way i designed it. I was pleased with the progress along the way and so blessed to see the end product. A beautiful young lady recommended these guys to me and on a scale of 1-10 I give them a 12! Highly recommend these guys to do your porches and roofs!

All good things roofing management

7 months ago

Good company

Michael Bate

8 months ago

The process went very smoothly with Iron Horse roofing. Ryan Rodriguez was an excellent representative for the company and worked very well with the insurance company and roofing inspectors. The work crew was very polite. They finished promptly, cleaned up very well and didn’t damage any of the landscaping.

Donna Smith

8 months ago

Had some hail damage and, frankly, was a little skeptical about working with insurance. Nate with Iron Horse took the reins and dealt with insurance…even when they offered an insufficient amount for the replacement. He negotiated with insurance to get the repair covered (minus deductible) and treated me with the 100% best care all the way through. The roofing team was quick and efficient and now my roof looks AMAZING. Quality products, quality labor, outstanding customer care. I highly recommend Iron Horse. Nate and his team are fantastic!!

Sean Murphy

9 months ago

Ryan Rodriguez was great to work with. He helped move the process along quickly and efficiently. Iron Horse Roofing was also very professional with the whole roofing process from the shingle installation to the excellent job of clean up. Highly recommend.