OctoClean in Riverside, California 92507

OctoClean

1695 Spruce St #100, Riverside, CA 92507

4.3 (38 reviews)

Overview:
OctoClean is a janitorial service company located in Riverside, CA. The business primarily focuses on providing cleaning services to various facilities, ensuring a high level of cleanliness and customer satisfaction.

Services Provided:
– Janitorial services
– Office cleaning
– Facility maintenance
– Responsive customer service

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (951) 683-5859
Website: https://octoclean.com/

Customer Reviews and Sentiment:
OctoClean has received mixed reviews across various platforms:
Google Reviews: 4.3 stars based on 38 reviews.

Positive feedback highlights the company’s responsiveness, quality of cleaning, and professionalism. Customers appreciate their ability to maintain cleanliness and prompt responses to requests.

Examples of positive reviews include:
“Love working in OctoClean!” – Joshua Decker
“They are very easy to work with and I will continue to work with them due to their excellent service.” – Lenora Traylor
“We can see a huge difference… Everything is spotless clean.” – Moses Suherman

The complaints often center around management issues and employee treatment, indicating significant dissatisfaction among some staff and franchise owners.

Examples of negative reviews include:
“I was treated UNFAIRLY and disgracefully by OctoClean’s management.” – Ozie Martin
“Bad people at Spruce Street office. Not conducive to fairness.” – Harold Brash

Review Summary:
Positive Sentiments: Excellent cleanliness, responsive and professional service, ease of working with staff.
Negative Sentiments: Management issues, perceived unfair treatment of employees, and dissatisfaction with company leadership.

Additional Ratings:
BirdEye: 4.3 stars based on 38 reviews, reflecting a similar trend of customer satisfaction with some mixed feedback.
Total Lead Smart Rating: 7.0/10. This rating is based on the overall customer satisfaction, quality of services, and significant negative feedback regarding management issues and employee dissatisfaction.

Conclusion:
OctoClean appears to be a competent choice for janitorial services in Riverside, CA, with a strong emphasis on cleanliness and customer satisfaction. However, potential clients and employees should consider the mixed reviews, particularly concerning management practices and employee experiences, before making a decision.

Member Since July 2024

Listing Id 50987

Contact Info

1695 Spruce St #100, Riverside, CA 92507
(951) 683-5859
Lead Smart Rating :
7.0/10.0

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Listing location

1695 Spruce St #100, Riverside, CA 92507

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Reviews

Nick Samano

a month ago

Owning a franchise here, I think It’s a good example of insanity. I tried to do the same thing expecting different results. There’s no success story here. Everyone works hard with very little or nothing to show for. All the hours we put in vs take home check you ll be lucky if you make minimum wage.

Joshua Decker

4 months ago

Love working in octo clean soon wonderful job

Ozie Martin

9 months ago

Very, very displeased with this outfit. After sacrificing much of my personal time, energy, honest and diligent hard work, and effort, I was treated UNFAIRLY and disgracefully by OctoClean’s management. Their management, GREG, the pathetic LIAR, especially, is sorely lacking and deficient in judgment matters, leadership skills, training, knowledge, and the process of equitable evaluation of performance. The so called, guidance that I received was absent of coherence and system. The COO is an elitist, quite the snot, to be frank. His “open door” policy is chaff and illusion. Pure PHONY!!! I tried earnestly but never found him assessable or available on any occasion to meet with me or speak with me regarding my concerns. Update: Okay, so you’ve moved up. A larger place on Spruce Street , Spruce and Chicago to be more precise. Doesn’t mean that you’re any better or any more deserving. You are STILL low lifes and creeps, especially that punk Greg who from out of left field, out of the blue uttered to me, “We’re gonna go ahead and letcha go today”, without any real warning. Very contemptible excuse for a human being this one is. Quite the loathsome and sophomoric screwball, too.

andrew griffith

a year ago

Nice service

Harold Brash

2 years ago

Bad people at Spruce Street office. Family owned and operated. Not conducive to fairness.

Lenora Traylor

2 years ago

I’ve worked with OctoClean for several years. They are very easy to work with and I will continue to work with them due to their excellent service.

Moses Suherman

3 years ago

We can see a huge difference between Sylvia compared to the previous janitor. Floor, bathroom, wall, are spotless clean. We don’t have to tell her if things aren’t clean. She does it automatically. Thank you for sending a great janitor.

Marina Ferrando

3 years ago

I love how clean they leave everything! They respond quickly to emails and go above and beyond in their various services! Thank you for all you do for us!

Shelli Watkins

3 years ago

We have really appreciated the great job that James has done each week to keep our facility looking nice.

Joshua Mauk

3 years ago

OctoClean came in and clean our office with little notice and did an amazing job. The techs were very professional and responsive. Great company and they do great work.