Steve’s Roofing & Repairs LLC.

Overview:
Steve’s Roofing & Repairs LLC is a roofing contractor based in Port Charlotte, Florida. The company offers a range of roofing services, with a focus on shingle installation and roof repairs.

Services Provided:
– Roof installation
– Roof repairs
– Shingle roofing

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (941) 625-1894

Customer Reviews and Sentiment:
Google Reviews: 3.8 stars based on 19 reviews.

Positive feedback highlights the quality of roofing done, particularly the installation performed prior to hurricanes, with customers noting the roof’s durability.

Examples of positive reviews include:
“What an outstanding job they did!” – Michael Tutino
“Steve’s Roofing & Repairs LLC is awesome in their dealings” – Zak Donnelly
“The best roofer in town” – Chris Lopinski

However, several complaints are present, with recurring themes of poor communication and lack of follow-up on repairs.

Examples of negative reviews include:
“Never returned phone calls or emails. When you need a new roof there’s lots of other choices.” – Fred Dabroski
“Good luck to them doing business this way.” – Lee McLean
“I have missed multiple days of work ‘hoping’ they would show up.” – Jon Davis

Review Summary:
Positive Sentiments: High-quality installation, durability of roofs, great service experiences.
Negative Sentiments: Poor communication, missed appointments, and lack of follow-through on repairs.

Additional Ratings:
Total Lead Smart Rating: 5.7/10
This rating reflects a blend of customer satisfaction and the number of unresolved complaints regarding service quality and communication issues.

Conclusion:
Steve’s Roofing & Repairs LLC has demonstrated a capacity for quality work in roof installation, evidenced by positive feedback. However, potential customers should carefully consider the reports of poor communication and follow-up issues before making a decision.