Burns & Scalo Roofing in Pittsburgh, Pennsylvania 15205

Burns & Scalo Roofing

22 Rutgers Rd, Pittsburgh, PA 15205

3.8 (64 reviews)

Overview:
Burns & Scalo Roofing is a reputable roofing contractor located in Pittsburgh, PA. The company offers a range of roofing services catering to both residential and commercial properties, focusing on quality workmanship and customer satisfaction.

Services Provided:
– Roofing installation
– Roof repair
– Waterproofing
– Asphalt shingles
– Commercial roofing
– Emergency repairs

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (412) 928-3060
Website: https://www.burns-scalo.com/

Customer Reviews and Sentiment:
Burns & Scalo Roofing has received a mix of positive and negative feedback across various platforms:

Google Reviews: 3.8 stars based on 64 reviews.

Positive feedback emphasizes the company’s punctuality, professionalism, and high-quality workmanship. Customers have appreciated their prompt responses to urgent issues and the respectful demeanor of the crew.

Examples of positive reviews include:
“Punctual, polite, and knowledgeable roof workman…” – Philip Rostek
“These guys have been amazing!… Can’t thank or recommend them enough!” – John Decker
“Burns and Scalo is the gold standard of roofing…” – Monongahela Area Historical Society

On the flip side, there are notable complaints regarding unprofessional behavior, with one customer making a severe allegation that negatively impacts the company’s overall sentiment.

Example of a negative review:
“These guys are coke dealers. Do not work with them.” – Andrew Preissing

Review Summary:
Positive Sentiments: Professionalism, punctuality, clear communication, quality workmanship, and thorough clean-up.
Negative Sentiments: Serious allegations of misconduct and negative experiences reported by a small number of customers.

Additional Ratings:
BirdEye: 3.8 stars based on 64 reviews, which reflects a generally positive sentiment overall but significant concerns reported from some customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints noted, including one very concerning comment.
Total Lead Smart Rating: 6.5/10.

Conclusion:
Burns & Scalo Roofing is generally regarded as a reliable roofing choice in Pittsburgh, noted for their promptness and craftsmanship. However, potential clients should be cautious due to the mixed reviews and particularly serious allegations posed in a customer complaint, as these issues can significantly affect overall trust.

Member Since August 2024

Listing Id 508771

Contact Info

22 Rutgers Rd, Pittsburgh, PA 15205
(412) 928-3060
Lead Smart Rating :
6.5/10.0

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Listing location

22 Rutgers Rd, Pittsburgh, PA 15205

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Reviews

philip rostek

2 months ago

Punctual, polite, and knowledgeable roof workman solved an interior water damge problem during rain in April. So happy for their prompt attention to my urgent problem.

John Decker

4 months ago

These guys have been amazing! They were exactly on time, communicated professionally over email and phone. Every one of the on-site crew has been smiling and friendly and the foreman has already stopped by to check on the job. They also caught some poor installation processes and added some step flashing and fixed a rusted furnace pipe fastener. As a person with disabilities to have them take such good care of me was really great because I can’t get up there to look at things myself. Can’t thank or recommend them enough!

TJHC Communications

6 months ago

Excellent workmanship, would highly recommend!

Michael McCamey

6 months ago

First Baptist Church of Crafton New roof looks great. Good job!

Monongahela Area Historical Society

a year ago

Burns and Scalo is the gold standard of roofing. We have a historic property, yet, for a commercial job, we have a relatively small property. Burns and Scalo (Adam) made us feel as if we were their most important customer. The job was done impeccably without incident. It is a gorgeous roof, yes, but the job was done right. The workers were skilled, professional and polite. They cleaned up each day. Adam was the steady hand we needed to get the job off the ground and Ryan took it from there. We look up at the roof and smile and thank Burns and Scalo every day. All you need is one poorly done roof (we had one of those) to appreciate the quality craftsmanship and professionalism of Burns and Scalo. I wouldn’t go anywhere else–ever.

Jason Zivkovic

a year ago

We had damage to fascia from the wind storm over the weekend. Burns and Scalo responded to a request for appointment in one day and was out to our house a day later to make repairs. I highly recommend this company.

Andrew Preissing

a year ago

These guys are coke dealers. Do not work with them

Jack Scalo

a year ago

Jesse and Adam – Nice job – jack !

Blake Lewis

a year ago

Fantastic experience. House was struck by lightning and caught fire. Needed to patch the roof in the meantime while insurance figured out a plan to repair. The two person crew showed up a couple hours after speaking with the service team and quickly tarped the needed areas. I’m not as worried about a week of thunderstorms while we go through this repair process.

Al Lorenzi

3 years ago

The communication was great and they showed up exactly when I expected. The crew doing the work was very respectful, they did a great job to make sure the roof was repaired correctly and did a great job cleaning up. My roof looks great and extremely pleased with my whole experience. Thank you