Vertex Roofing in Phoenix, Arizona 85040

Vertex Roofing

3757 E Broadway Rd #1, Phoenix, AZ 85040

4.7 (60 reviews)

Overview:
Vertex Roofing is a reputable roofing contractor located in Phoenix, AZ. The company specializes in high-quality roofing services, particularly focusing on metal roofing installations. With a commitment to customer satisfaction, Vertex Roofing has built a solid reputation in the area.

Services Provided:
– Metal roofing installation
– Residential roofing services
– Roof repairs and maintenance
– Professional consultation and support

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (602) 687-8393
Website: https://www.vertexroofing.com/phoenix-az-metal-roofing-contractor/?utm_source=gmb&utm_medium=organic

Customer Reviews and Sentiment:
Vertex Roofing has received a variety of reviews across multiple platforms, with an overall rating of 4.7 stars based on 60 reviews.

Positive feedback often highlights the company’s professionalism, quality of work, and strong customer service. Examples of positive reviews include:
– “Luis’ team was great, very professional and considerate. Roof looks great!” – Jeff V
– “Harrison with Vertex roofing and Favian and his crew. Metal roof loving it. This was the best experience…” – Jr Kelly
– “I had the pleasure of collaborating with Nichole and I was thoroughly impressed with her exceptional customer service skills.” – Kimberly Jenkins

On the other hand, there have been some negative sentiments regarding communication and respect, particularly from a dissatisfied customer:
– “Let’s talk about respect this company prides them self on but only when it benefits them…” – Diego Rivers

Review Summary:
Positive Sentiments: Professionalism, high-quality workmanship, effective communication, polite staff, and thorough clean-up.
Negative Sentiments: Issues with communication and respect, with some customers expressing dissatisfaction regarding their experiences.

Additional Ratings:
BirdEye: 4.7 stars based on 60 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited. There are no recorded complaints in the last three years.
Total Lead Smart Rating: 7.5

Conclusion:
Vertex Roofing offers a strong option for roofing services in Phoenix, AZ, noted for their professionalism and quality of work. While the majority of reviews reflect positive customer experiences, potential clients should be mindful of the mixed sentiments, especially regarding communication, before making their decision.

Member Since August 2024

Listing Id 508611

Contact Info

3757 E Broadway Rd #1, Phoenix, AZ 85040
(602) 687-8393
Lead Smart Rating :
7.5/10.0

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3757 E Broadway Rd #1, Phoenix, AZ 85040

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Reviews

Diego Rivers

2 days ago

Let’s talk about respect this company prides them self on but only when it benefits them ,, let’s talk about communication only when it benefits them. From what I can tell this company is horrible at both if u choose them to reroof your making a mistake the reason they are a small dirt bag company!! Is due to dirt bag employees.

Jeff V

2 days ago

Luis’ team was great, very professional and considerate. Roof looks great!

Jr Kelly

a month ago

Harrison with Vertex roofing and Favian and his crew. Metal roof loving it. This was the best experience they were always on time, polite, worked hard. Kept you in the loop ,let you know what they were doing and if any changes they confirmed it was ok. Cleaned as they went. When job was complete he walked you thru all the do’s and dont’s, what to expect. Thankyou Vertex for an excellent job you should be proud of your crew and excellent workmanship. And Harrison came back to make sure we were happy answer any last minute questions. Thankyou a satisfied customer

Jill Kail

a month ago

We are had our project started on May 23rd and have been very pleased as we go. The workers have been very nice and have kept up with keeping the area clean and neat, they have been polite and answered our questions completely….. more review to come after the project is completed.

george miranda

a month ago

Technicians did a very fine job. Job took 2 days to complete. Very professional.

Kimberly Jenkins

a month ago

I had the pleasure of collaborating with Nichole and I was thoroughly impressed with her exceptional customer service skills. She handles every interaction with professionalism and courtesy, going above and beyond to ensure that every need and concern was addressed in a timely and effective manner.

Alan Short

2 months ago

Hard workers good job.

Isabel N

2 months ago

Harrison, Marco, Fabian and Satana all wonderful and did great jobs for my metal roof! Love the great work.

Rafael Valdez

2 months ago

Vertex Roofing is an excellent company! The professionalism and customer service care is very rare but Vertex elevates this to the max. Give them a call!!

Lance Deen

4 months ago

Harrison Eads was incredibly helpful, very knowledgeable Awesome young man . From picking colors to financing to explaining how the roofing system works and the install.