Gorman Roofing Services Inc

Overview:
Gorman Roofing Services Inc is a roofing contractor located in Phoenix, AZ. The company specializes in both residential and commercial roofing projects and is known for its quality workmanship and customer service.

Services Provided:
– Roof replacements
– Roof repairs
– Commercial roofing
– Special requests
– Customer service

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (602) 262-2423
Website: http://www.gormanroofingservices.com/

Customer Reviews and Sentiment:
Gorman Roofing Services Inc has received a mix of reviews across various platforms:

Google Reviews: 4.6 stars based on 30 reviews.

Positive feedback highlights the company’s quality of work, professionalism, and customer service. Customers have praised the promptness and the satisfaction with the final product.

Examples of positive reviews include:
“Jorge and his staff were amazing.” – Alma Dearcos
“The completed product was extremely well done… Service was excellent.” – Amancio Aguirre
“Armando was very quick and precise in identifying and repairing the issue.” – Eric Thornton

However, some negative feedback raises concerns about communication and professionalism:
“I can’t get a call back from this company for a 2 major roof replacements.” – Gordo Wills
“Beware of Michael Gorman, using the experience of the family business to provide shoddy unprofessional work.” – jojo mojo

Review Summary:
Positive Sentiments: High-quality workmanship, professionalism, prompt service, and detailed progress reporting.
Negative Sentiments: Issues with communication, unprofessionalism, and customer service concerns.

Additional Ratings:
BirdEye: 4.6 stars based on 30 reviews, indicating strong customer satisfaction overall, although some negative experiences persist.
Better Business Bureau (BBB): The business has a profile but is not accredited and has no rating listed. There have been two complaints over the last three years regarding customer service.

Total Lead Smart Rating: 7.2

Conclusion:
Gorman Roofing Services Inc appears to be a reliable choice for roofing in Phoenix, AZ, noted for their high-quality work and strong customer service. However, potential customers should be aware of some mixed reviews regarding communication and professionalism before making a decision.