Rocket Roofing General Contractor

Overview:
Rocket Roofing General Contractor is a reputable roofing company located in Papillion, NE, providing a range of roofing services. With a focus on quality and customer satisfaction, the company aims to deliver efficient solutions for residential and commercial roofing projects.

Services Provided:
– Roof installation
– Roof repair
– Gutter installation and service
– Professional consultation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (402) 291-8888
Website: http://www.rocketroofingne.com/

Customer Reviews and Sentiment:
Rocket Roofing General Contractor has garnered positive reviews across multiple platforms:

Google Reviews: 4.7 stars based on 13 reviews.

Positive feedback emphasizes the company’s professionalism, helpful staff, and efficient work completion. Customers frequently praise their thoroughness and attention to detail.

Examples of positive reviews include:
“Every person we were in contact with from beginning to the end of the process was very helpful, and friendly.” – Tiffany Hinks
“Great job guys. Thanks for making it easy and hassle-free.” – Lynn Svoboda
“They responded very quickly and addressed the issue.” – Mike Wagner

However, there is a notable complaint regarding a failure to deliver the contracted services, which led to customer dissatisfaction.

One negative review states:
“I did not get what I paid for. They substituted a cheap home store gutter screen instead of installing leaf guard as per contract.” – Sally Burns

Review Summary:
Positive Sentiments: Professionalism, helpful staff, quality workmanship, efficient service, and thorough cleanup.
Negative Sentiments: Issues with delivering contracted services and requiring additional payments for errors.

Additional Ratings:
BirdEye: 4.7 stars based on 13 reviews, maintaining a consistent high level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.5

Conclusion:
Rocket Roofing General Contractor appears to be a reliable choice for roofing services in Papillion, NE, recognized for their professionalism and quality work. However, potential customers should be aware of the single unresolved complaint as well as the mixed experiences outlined in some reviews before making a decision.