Steamy Concepts – North Tucson in Tucson, Arizona 85741

Steamy Concepts – North Tucson

3216 W Liberty Tree Ln, Tucson, AZ 85741

3 (8 reviews)

Overview:
Steamy Concepts is a carpet cleaning service located in Tucson, AZ. They offer various carpet cleaning services and are known for their friendly and professional staff. However, the company has received mixed feedback regarding its pricing and service quality.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Stain removal
– Pet stain treatment

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (520) 497-2272
Website: https://www.steamyconcepts.com/locations/north-tucson/

Customer Reviews and Sentiment:
Steamy Concepts has garnered a mixed reputation with a 3.0 rating based on 8 reviews.

Positive feedback emphasizes the professionalism, effectiveness, and friendly service provided by the staff. Customers have appreciated the quality of cleaning and the informative nature of the scheduling personnel.

Examples of positive reviews include:
“Steamy Concepts has been the best carpet cleaning company I’ve tried so far. They were friendly, professional, and did a fantastic job!” – Angie
“Could not have hoped for a better experience and it was reasonably priced. Would highly recommend!” – Patrice Unruh

Negative sentiments mostly revolve around pricing discrepancies and dissatisfaction with cleaning quality. Some clients have expressed frustration over unexpected cost increases and a perceived lack of effective service.

Examples of negative reviews include:
“When the guy showed up it was suddenly $135… Could have rented a rug shampoo machine and got them cleaner.” – R Ramz
“Tech showed up with attitude… Tried to overcharge for 3 2×2 rugs and an 8×10 rug.” – Darrel Robertson

Review Summary:
Positive Sentiments: Friendly staff, professional service, effective cleaning, reasonable pricing (when specials are applied).
Negative Sentiments: Pricing discrepancies, dissatisfaction with cleaning results, and issues with reliability.

Additional Ratings:
Google Reviews: 3.0 stars based on 8 reviews.
Total Lead Smart Rating: 5.0/10
This rating reflects a balance between the positive experiences shared by some customers and the significant complaints regarding pricing and service quality.

Conclusion:
Steamy Concepts offers a variety of carpet cleaning services in Tucson, AZ, with highlights including a friendly and professional staff. Nevertheless, potential clients should be cautious due to mixed reviews and issues raised regarding pricing and service reliability.

Member Since July 2024

Listing Id 50633

Contact Info

3216 W Liberty Tree Ln, Tucson, AZ 85741
(520) 497-2272
Lead Smart Rating :
5.0/10.0

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3216 W Liberty Tree Ln, Tucson, AZ 85741

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Reviews

Angie

a week ago

Steamy Concepts has been the best carpet cleaning company I’ve tried so far. They were friendly, professional, and did a fantastic job! For those reviews complaining about price, they do offer specials which people (like me) see and think it’s a great deal. My particular job ended up costing more than the special, BUT they absolutely went over the charges before proceeding with anything. My carpets hadn’t been cleaned in years, and there were a lot of pet stains, so I thought it was reasonable. I’m very pleased with the work, and will definitely use them again in the future! PS. Whatever you do, do NOT use Carpet Police.They had THOUSANDS of $$$ in work done to their fleet at our shop and never paid the bill!

Patrice Unruh

3 months ago

Impressive! We decided to give Steamy Concepts a try after not being too satisfied with the quality of cleaning and hefty price of Zerorez. The carpet dried in a reasonable time and looks great! Hansel, who scheduled me, couldn’t have been more informative and courteous. Christian, the carpet technician, was professional, efficient, and kind. Could not have hoped for a better experience and it was reasonably priced. ‘Would highly recommend!

R Ramz

3 months ago

Steamy concepts quoted my wife $95 for 2 rooms. When the guy showed up it was suddenly $135. If we wanted them really clean $285. $135 later, carpets aren’t clean.We could have rented a rug shampoo machine and got got them cleaner. 4 noticeable spots came right back on a 3 yr old carpet in family room. Get some other company.

Darrel Robertson

9 months ago

Tech showed up with attitude. Tried to sell me everything and wouldn’t guarantee basic carpet cleaning was going to clean the carpets. Tried to overcharge for 3 2×2 rugs and an 8×10 rug

sherry ballou

10 months ago

Brandon is very professional,personable, and kind. He explained the process clearly . The work was done efficiently. I would recommend Branden for sure.

Bryant Garcia

a year ago

It came out amazing! Love supporting locally own companies!

James Christner

2 years ago

They along with Arizona Pack Out are defrauding consumers. Steamy Concepts has Pack Out come in and they grossly overcharge!!! Then they put Bill collectors on you and/or put a lien on your property. Affected people need to contact the Arizona Attorney Generals Office or station KVOA in Tucson. These people need to be stopped. Read some reviews on Yelp or BBB to see how their scam works! Call Rebecca Taylor at KVOA if you have been victimized. The owner of Pack Out is a lawyer in Mesa who’s been doing this for years. Why hasn’t he been stopped. Seems he is using his lawyerly skills to perpetrate fraud. He has other partners in all this. For example Bingham Restoration.

Happy Artisan (HAL)

2 years ago

I saved my money for 2 weeks for these idiots to come clean my couch. I even called to confirm they would be here and about how much i could expect to pay. The window time frame i choose was Saturday 2/5/2022 from noon to 6pm. They never showed up or called. UNRELIABLE!!!!! DO NOT USE!!! TO STUPID TO COMPREHEND WHAT IT TAKES TO MAKE A SALE OR A LOYAL CUSTOMER