Red Pointe Roofing

Overview:
Red Pointe Roofing is a roofing contractor based in Orange, CA. The company is recognized for its reliability and dedication to customer satisfaction, offering a range of roofing services in the area.

Services Provided:
Roof installation, roof repair, customer support, community involvement.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (714) 685-0010
Website: http://www.redpointeroofing.com/

Customer Reviews and Sentiment:
Red Pointe Roofing has received a strong overall rating of 4.8 stars based on 19 reviews across various platforms.

Positive feedback emphasizes the company’s kindness, customer care, and dedication to ensuring all questions are addressed. Customers have praised their professional conduct and community generosity.

Examples of positive reviews include:
“Great company to work with!” – Trish Smith
“Good, kind honest people. Were on time…” – Perla Hollow
“Top notch company!” – the toad
“Amazing company and incredibly generous to their community!” – Stephanie Coker

However, there is a notable negative review, where a customer expressed dissatisfaction with the customer service experience when seeking a quote, indicating that the representative was not very customer-oriented.

Negative review example:
“There are plenty of companies out there… Not smart on his end to pass up business…” – Cassius Maximus

Review Summary:
Positive Sentiments: Professionalism, kindness, thorough customer care, and community involvement.
Negative Sentiments: Unresponsive customer service in one instance.

Additional Ratings:
BirdEye: 4.8 stars based on 19 reviews, reflecting strong customer satisfaction.
Total Lead Smart Rating: 8.5

Conclusion:
Red Pointe Roofing appears to be a reputable choice for roofing services in Orange, CA, noted for its customer-friendly approach and commitment to quality. However, potential customers might want to consider the mixed sentiments regarding customer service based on a specific experience when deciding.