Basey’s Roofing

Overview:
Basey’s Roofing is a reputable roofing contractor located in Oklahoma City, OK, specializing in residential roofing services. They have built a solid reputation for quality workmanship and effective communication throughout the project.

Services Provided:
– Roof installation
– Roof repairs
– Roof replacements
– Hail damage restoration

Hours of Operation:
Monday to Saturday 9 AM – 5 PM

Contact Information:
Phone: (405) 755-8717
Website: https://www.baseysroofing.com/

Customer Reviews and Sentiment:
Basey’s Roofing has received a mix of positive and negative reviews across several platforms:

Google Reviews: 4.2 stars based on 37 reviews.

Positive feedback emphasizes the company’s project management, efficiency, and quality of work. Customers appreciated the professionalism and speed of the roofing installation, as well as thorough clean-up after the job.

Examples of positive reviews include:
“Braxton, Basey’s project manager, was great. He communicated well from beginning to end.” – Jeff Eager
“We absolutely love our new roof and highly recommend Basey’s Roofing!” – Kristi Hall
“This is the 3rd time I have used Basey’s roofing due to hail damage… They are professional.” – Kathleen Schoelen

Negative reviews point out issues with service follow-up and dissatisfaction with workmanship on specific projects. One reviewer claimed that their roof installation was done incorrectly and expressed frustration with the company’s lack of support.

Examples of negative reviews include:
“Basey’s does not stand behind their work!!! Run. DO NOT USE!!” – Steve Wright
“Stop running red lights on SW 15th at noon.” – Stephen Maw

Review Summary:
Positive Sentiments: Professional project management, quick installation, excellent clean-up, and overall quality of work.
Negative Sentiments: Concerns about workmanship, unresolved complaints, and issues with customer service.

Additional Ratings:
BirdEye: 4.2 stars based on 37 reviews, reflecting both satisfaction and some significant complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years regarding workmanship issues.
Total Lead Smart Rating: 6.5

Conclusion:
Basey’s Roofing in Oklahoma City, OK, is generally well-regarded for its quality services and effective communication. However, potential customers should approach with caution, given the mixed reviews and specific complaints about service and workmanship.