Builder Bros Construction, LLC in New Philadelphia, Ohio 44663

Builder Bros Construction, LLC

223 N Broadway St Suite 5, New Philadelphia, OH 44663

4.5 (44 reviews)

Overview:
Builder Bros Construction, LLC is a roofing contractor based in New Philadelphia, OH. They specialize in roof replacement and installation, as well as siding services. They have established a reputation for professionalism and quality workmanship in the local area.

Services Provided:
– Roof installation and replacement
– Siding installation
– Insurance assistance
– Clean-up services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (330) 663-3164
Website: http://builderbros.org/

Customer Reviews and Sentiment:
Builder Bros Construction, LLC has received positive feedback on several platforms:

Google Reviews: 4.5 stars based on 44 reviews.

Positive sentiment highlights the company’s professionalism, quality of work, and efficient project management. Customers appreciate the thorough communication and prompt service.

Examples of positive reviews include:
“Austin wood and his crew BuilderBro’s have done an excellent job on my two story home, my roof is beautiful…” – Dianna Koch
“The 3 amigos that did my roofing are phenomenal…” – Timothy A
“I’ll definitely be using Builder Bros for that job they took care of me every step of the way…” – Megan Mccollough

However, there has been some negative feedback regarding unresolved issues.

A notable complaint states:
“Had builder bros do my roof and siding a year ago…They are refusing to fix the damage they themselves caused.” – Phillip Guinaldo

Review Summary:
Positive Sentiments: Professional and knowledgeable staff, high-quality roofing and siding work, excellent customer service, good communication, and thorough clean-up.
Negative Sentiments: Issues with damage caused during work and lack of follow-up on repairs.

Additional Ratings:
BirdEye: 4.5 stars based on 44 reviews, indicating consistent customer satisfaction with the services provided.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years, but specific details are not available regarding their resolution.
Total Lead Smart Rating: 7.5

Conclusion:
Builder Bros Construction, LLC is a reliable choice for roofing services in New Philadelphia, OH, known for their quality workmanship and customer-focused approach. However, potential customers should exercise caution and be aware of the occasional negative feedback regarding project-related issues before making their decision.

Member Since August 2024

Listing Id 503242

Contact Info

223 N Broadway St Suite 5, New Philadelphia, OH 44663
(330) 663-3164
Lead Smart Rating :
7.5/10.0

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Listing location

223 N Broadway St Suite 5, New Philadelphia, OH 44663

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Reviews

Dianna Koch

3 weeks ago

Austin wood and his crew BuilderBro’s have done an excellent job on my two story home, my roof is beautiful and I have received numerous compliments. Very professional and friendly, I recommend them, thanks guys. D Koch

paulette collins

a month ago

Austin woods was very professional very knowledgeable an took his time in checking everything with us an I have recommended him to our neighbors an friends thank you Austin for being patents with us an he came back to make sure they clean our yard up thank you.

Phillip Guinaldo

3 months ago

Had builder bros do my roof and siding a year ago. While doing my siding a outside wall needed replaced. I just had my kitchen remodeled 5 months prior. While replacing the outside wall, they pounded so hard that they busted through the wall under my sink. Bowed my wall in and cracked my kitchen wall which made tiles fall off. Busted the seal on my kitchen window and now i get condensation inside of it. They left nails all over my yard. Left the siding dirty without washing it off after they were done. Now they are refusing to fix the damage they themselves caused. BEWARE,BEWARE,BEWARE.

Timothy A

3 months ago

The 3 amigos that did my roofing are phenomenal. They did an awesome job on my roof and garage roof!!!

Megan Mccollough

4 months ago

I just had my roof done by builder bros and it only took them a day and a half to complete the job! Brooks and his team were great, they were prompt and professional and made sure to clean up all around the home and even in our gutters! We chose the Certainteed Moire black Pro shingles. I’m glad we went for the upgrade because you can really see all of the variations of color that make the roof really pop! I can’t wait to get our siding done to complete the look! I’ll definitely be using Builder Bros for that job they took care of me every step of the way and took all the stress off my shoulders!

Jeromy Fichter

6 months ago

Highly recommended, from the beginning working with builder bros they have been very professional and my garage roof turned out perfect, they made sure it got done correctly and in a timely manner.

MaryLee Syme

7 months ago

Marc stopped at our house to talk about roof replacement. Due to extreme weather condition, he knew our home needed to have its roof replaced. He helped us out by giving our insurance company information that was needed for a claim to get started. Marc met with the insurance adjuster and he was patient with me when I asked him for documentation from Builder Bros Construction, he provided me with said documents. He was on site to make sure roofing supplies were delivered on time and kept us informed of what day and time roof installers would be on site. He came to make sure roofers were doing their obs correctly and to oversee any needs or problems they might have had. Marc made sure the rollout was delivered and picked up on time and without any problems. He was informative and never did anything but follow through on what he promised us. We would gladly give out Marc’s phone number if we knew of anyone looking for a roof replacement for their home.

Juli Boyd

7 months ago

Both Dylan and his brother Zech, were wonderful went above and beyond. The roofs went up faster than anticipated, which was awesome. They also worked wonderful with insurance company!

Cody Reese

10 months ago

I had Dylan and Zech working with me to have my roof replaced by my insurance. Even after trying to deny damage to the roof Zech and Dylan didn’t back down and successfully get it fully replaced. Bottom line is they didn’t give up and did everything in a timely manner.

Christina Meyer

10 months ago

Dylan and Zech were great to work with. We had our roof and siding replaced due to storm damage. They worked with our insurance company so we didn’t have to deal with any of that. We have a large roof and it was tore off and replaced in 1 1/2 days. When the siding was delivered my husband and I did not like the color we picked out at all…. I contacted Dylan and he was out the next day and helped us pick a color that we love! They did a good job of keeping us informed on the timing of when the work would be completed. The guys doing the work did a great job. Very happy with the end result.