Patterson Construction

Overview:
Patterson Construction is a roofing contractor located in New Kensington, PA. The company specializes in roofing services, providing quality solutions for both residential and commercial properties. With a focus on professionalism and customer satisfaction, they have built a reputation for delivering timely and effective roofing services.

Services Provided:
– Roof replacement
– Roof repairs
– Timely scheduling
– Fair pricing
– Professional service

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (724) 337-3893

Customer Reviews and Sentiment:
Patterson Construction has a rating of 4.4 stars based on 16 reviews.

Positive feedback emphasizes the company’s quick response, professionalism, and efficient service. Customers have praised the timely completion of roofing projects and the quality of workmanship.

Examples of positive reviews include:
“Fast and timely scheduling after storm damage. Entire roof done in less than a week.” – H Grace
“Great communication, hard work, fair price. Would highly recommend!” – Jason Young
“Quality of work is excellent.” – Katie Sheehan

However, there is notable negative feedback regarding communication issues and lack of professionalism.

A complaint indicates dissatisfaction with the lack of follow-up and responsiveness, as one customer experienced delays in communication:
“Called twice and they did not have the professionalism call back, waited 3 days for a return call.” – Larry Walker

Review Summary:
Positive Sentiments: Quick response, timely service, professional demeanor, quality workmanship, fair pricing.
Negative Sentiments: Issues with communication and follow-up, perceived lack of professionalism.

Additional Ratings:
BirdEye: 4.4 stars based on 16 reviews, indicating strong customer satisfaction but highlighting some communication issues.
Total Lead Smart Rating: 7.5

Conclusion:
Patterson Construction emerges as a solid option for roofing services in New Kensington, PA, known for their efficient and professional work. However, potential clients should be mindful of the communication issues reported in some reviews, which may affect overall customer experience.