Ascent Roofing San Diego

Kunal Roy

a week ago

In 45 years, I had several roof repairs in the houses I lived. I had several quotes from other Roofing companies. Ascent Roofing excelled in all categories. Very Competitive pricing, excellent quality, punctuality and outstanding customer service. This family owned team of Jose and Carlos delivers to utmost satisfaction.

Branco Chacon

2 weeks ago

Not all the staff are bad but don’t even think about talking to Jasper he is very rude to the customer and takes inappropriate actions thank you

Gregory Doucette

a month ago

I was really impressed with the workmanship of the men on this job who shingled the roof of our single story home. We have a hip roof with an interesting roof line and solar panels. Jose’s knowledge about solar systems was helpful in selecting their bid. The roof was completed in the estimated time even though we had an interrupting rain shower. We also forgot to ask about a gutter replacement until the day they started the roofing. They recommended a company and coordinated with the installer by removing the old gutter which saved time and effort.

Frank

a month ago

Josue was professional and showed up minutes before the appointment. I had no issue with getting a detailed quote from Ascent Roofing and the pricing is competitive with other quotes I received. Overall good experience with their sales rep.

Val Baumgarten

a month ago

It’s not often you find such down to earth and compassionate contractors that do such great work. Ascent Roofing has always been referred very highly for both quality and ethics of their work. I trust this family completely

Fridolin Weber

a month ago

AscentRoofingSD replaced our roof, and I couldn’t be happier with the results! The work was carried out professionally and timely, and the quality is top-notch. Josue and his roofing team were very polite and demonstrated excellent communication throughout the entire process, always answering my questions through phone calls and text promptly. Their attention to detail and work ethic truly stands out. The roof looks amazing. I would definitely hire them again for any future roofing needs.

robersons46

2 months ago

Carlos and his team were easy to work with. My Homeowners Association used Ascent to replace our flat roof. Pricing was very competitive and his team was always quick to respond throughout the process. Ascent was even able to complete the new roof in half the time originally quoted. We look forward to continuing to work with Ascent.

Trishia C

2 months ago

Proceed with caution when working with Ascent Roofing. I had multiple issues with the company, (formerly known as Alpha Roofing). 1) When my roof was redone in 2019 to prepare for a solar installation, the contract workers hired left clear water bottles filled with urine around the roof and publicly visible areas of my driveway. The issue was resolved when I talked to Carlos about it. 2) There is a lack of follow through with communication for repairs. Around December 2023 I noticed a leak in my roof, I tried contacting Carlos via email and found out that the email address changed. When I contacted via phone, Carlos texted me that he would check out the issue on a Tuesday. Without a visit, Carlos gave me a quote via text of about $600 to possibly get the roof fixed and to have me verify if there truly is a leak. Carlos never came to visit as initially agreed upon, and I waited until January 2024 to reconnect with Carlos when I saw that there truly was a leak. I contacted Carlos on a Monday and was informed that I would be contacted few days to schedule a repair. I had no contact for a week. When I reached out the following Monday, I still hadn’t receive any contact from Ascent Roofing until I posted a 2-star Google review. Within 15 minutes of posting a review, I received a call from Carlos and a planned visit for that afternoon. 3) Repairs were done but not to satisfactory. Although there was a 3rd party project on my roof that possibly contributed to the leak, Carlos’s father, Jose, proceeded to repair the area of the leak. However, weeks after the repairs were done, my husband checked the roof and noticed shingles were not fixed in place appropriately. 4) Before repairs were done to my roof, Carlos asked me to change my Google review on the company. When I made changes to my review (from 2 stars to 4), Carlos was not satisfied and requested I takey review down if I had an ounce of a negative experience in the review. Being incentived to remove my review and thinking there was nothing for me to gain by leaving the review up, I deleted my Google review on the company. 5) In March 2024, I reported to Carlos about another leak in the roof and scheduled an appointment to have it assessed. When I requested for a time after 4 p.m., Carlos texted me that he could not accommodate because of a commitment to take his kids to practice at 5:15. On the agreed upon date and time of the assessment appointment, Carlos informed me that he was running behind. Carlos didn’t arrive at my home until around 6:45 p.m. Not only was he over two hours late from the scheduled appointment, he quoted my husband $450 for the repair for work that could have been prevented had rotten wood been replaced in 2019. The unprofessional communication practice and desire to be perceived as a competent and consumer oriented company is amazing. Be wary when working with Ascent Roofing. I’m glad many people have had positive experiences. I, unfortunately, have had multiple misses with them.

Agnes Pelham

2 months ago

We hired Ascent Roofing to replace the underlayment on our roof, based on the recommendation of a friend who had used them previously. We mostly just interacted with Carlos and his father Jose, they were both very knowledgeable and easy to work with. Their team got the roof done in less time than originally planned. Also, we have solar panels on our roof, and our solar company has become unreachable/out of business in the years since the install, so we didn’t have anyone to handle the panel removal/reinstall. Jose was able to remove our panels and then put them back up after the re-roof, and the system is back to working just as well as it did before. We are very happy with the job Ascent Roofing did, and would recommend them to anyone needing work done on their roof.

Terry Kourda

3 months ago

All workers were efficient, polite, and friendly. 😊 …