RTM ROOFING

Andrew Rayburn

2 weeks ago

RTM replaced a detached section of my back porch roof in 2017 and provided a 5 year warranty. There were some failing sections of this roof, but I was out of the warranty timeframe. Dwayne Reed stepped up and made things right for me at a reasonable price. I’m pleased with their work and customer service, and would recommend to others.

gary creighton

4 months ago

Chad and his team are awesome. Quality work and products. I had storm damage, he came out and completed mitigation repairs, and then he worked with my insurance to get the repairs/replacement roof and siding done. Total transformation of the look of my house. It’s beautiful now. Thank you everyone at RTM. Oh special thanks to Kay, she is so nice. Before file:///var/mobile/Library/SMS/Attachments/ce/14/E2120E5F-B469-4819-B802-4B55C80C0AC3/IMG_2107.HEIC After file:///var/mobile/Library/SMS/Attachments/ce/14/A40ACA4C-4081-4705-9F2F-19B04B482B78/IMG_2969.HEIC

David Eldridge

10 months ago

Chad is the roofing man! Call him for all your roofing needs!

Sandra Clark

11 months ago

If you need a roof RTM is your company. We have had 4 roofs put on with RTM, without even a hiccup with each one. Kay, in the office, is always quick to respond and put us in touch with the field personnel. We have several more properties and when we need another roof, RTM is our go to.

BARRY ARNETT

a year ago

Very satisfied with my new roof. It’s been on a year now with no loss of shingles to the wind storms we’ve had this spring.

Donald Wiley

a year ago

Chris Wright was quick to respond to my request for an inspection and provided a competitive estimate. Chris was willing to make a video that my homeowners insurance was requesting to validate the situation. Insurance insisted on repairing not replacing. RTM was always available in the process even on Saturday. Good people.

Don Woodmore

a year ago

Needed roof inspection following the recent windstorms. Within 2 days, Chris Wright came out, climbed up, took pictures and showed me the issues. He presented all options and quotes relating to the damage. No pressure sales at all and that is very important!! I recommended him to our neighbors, as well, and he was at their properties within a couple of days! We need gutter inspections as well, and will be calling them again!! Highly Recommend!!!

Cody Burke

a year ago

In the recent storms, we received some minor damage that turned into a much bigger issue. Thank goodness for RTM roofing for coming out the day I called for an inspection. Chris Wright was the inspector and he was extremely professional and very knowledgeable about the issues that we had. I’ve used other roofing company’s before and was very dissatisfied. With Chris at RTM I felt like I was talking directly to a friend. I strongly recommend the company and hope you too have the please of meeting Chris! Thanks again RTM roofing!

Aimee

a year ago

RTM lacks accountability, ownership of issues, and ethics. RTM’s Field Mgr. provided 1 quote for 2 jobs. Job #1 was completed and paid for immediately. I had to call their office repeatedly to get job #2 scheduled – the Office Manager’s comment was “it’s not my job” and I will have to contact the Field Mgr. – essentially managing their scheduling for them. After months (at least 6 months of calling), I finally gave up. Then out of nowhere, I received an invoice for job #2 (that didn’t even match the quote). I repeatedly told the Office Manager and Field MGR. that the work was never performed. And their accounting department kept sending invoices. Again, when I asked the Office Mgr. to talk to the Field Mgr. and their accounting department to straighten this out, she said “not my job.” I repeatedly asked for the date of service and/or pictures and none could be provided (I have cameras all over my property so I could validate if they were on my roof). Additionally, I asked to speak to the owner on many occasions and he never returned my calls. RTM went as far as putting a lien on my townhouse to bully me into paying the invoice for work NOT performed. Not until a lawyer got involved and threatened to file a lawsuit did, they finally review their files and admit “no work was performed” and the invoice was zeroed out. This company requires extensive oversight by the homeowner and micromanaging to get the work done. There are many other vendors in Nashville that value their customers and make hiring a contractor a pleasant experience.

jimmy crafton

a year ago

Asked for an estimate back in March. The owner came out to do a estimate and spent at less 45 minutes to an hour looking and checking every thing said you should hear something from us by the end of the week. I called them twice and have yet to hear anything. 7 months and still no estimate. Very poor communication.