Premier Roofing in Naples, Florida 34120

Premier Roofing

2343 37th Ave NE, Naples, FL 34120

4.2 (12 reviews)

Overview:
Premier Roofing is a roofing contractor based in Naples, Florida. The company specializes in providing high-quality roofing services, including roof installation, repair, and maintenance. With a focus on customer satisfaction, Premier Roofing has built a solid reputation in the Naples area.

Services Provided:
Roof installation, roof repair, roof maintenance, customer service, emergency roofing services.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (239) 919-7663
Website: Not available

Customer Reviews and Sentiment:
Premier Roofing has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 12 reviews.

Positive feedback highlights the company’s high-quality workmanship, attention to detail, and excellent customer service. Customers specifically appreciate the professionalism and responsiveness of the owner, Sean Cole.

Examples of positive reviews include:
“Sean did exceptional work, bar none. He paid attention to detail. Thank you so much!” – Manuel Alvarez
“I am so happy I went with Premier Roofing. Sean and his team did an amazing job!” – Ryan Mitchell
“He made the often painful experience of dealing with a contractor painless.” – Polly Enman

However, there are some negative sentiments, including complaints about contract issues and lack of communication.

Examples of negative reviews include:
“You backed out of our contract; why will you not return our calls and refund our deposit?” – Randy Hughes
“Promises were made and never kept.” – L M

Review Summary:
Positive Sentiments: High-quality workmanship, prompt and professional service, great communication, and thorough clean-up.
Negative Sentiments: Issues with communication, contract adherence, and delayed service.

Additional Ratings:
BirdEye: 4.2 stars based on 12 reviews, indicating customer satisfaction with some complaints regarding communication and project management.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint noted regarding unresolved issues.
Total Lead Smart Rating: 7.5

Conclusion:
Premier Roofing appears to be a reliable choice for roofing services in Naples, FL, particularly noted for their professionalism and quality of work. However, potential customers should be cautious of the mixed reviews and the previous contract disputes highlighted in customer feedback before making a decision.

Member Since August 2024

Listing Id 502486

Contact Info

2343 37th Ave NE, Naples, FL 34120
(239) 919-7663
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

2343 37th Ave NE, Naples, FL 34120

Get Direction

Reviews

Manuel Alvarez

5 months ago

Sean did exceptional work, bar none. he payed attention to detail. thank you so much!

Ryan Mitchell (PowerSource42)

a year ago

I am so happy I went with Premier Roofing. Sean and his team did an amazing job with my roof. He went above and beyond to help me. Thank You!!!

Randy Hughes

a year ago

You backed out of our contract why will you not return our calls and refund our deposit?

L M

2 years ago

Prime roofing made promise and never kept them. No gift card for Referrals. Promised start date and show up a week later.

Polly Enman

5 years ago

Sean Cole is an absolute delight to work with. He is honest, fair, and a man of his word. I would trust Sean to do anything on my house. He is a hard worker and I can truthfully say that he made the often painful experience of dealing with a contractor painless. He always got back to me within a few minutes of my texting him and his crew was accomodating and very neat. They always left my yard and driveway immaculate. I love my new Premier roof..

Linnette Noffsinger

6 years ago

Wow. Sean Cole the owner, is fantastic. He did everything he promised, meticulate, hard working. Our new roof is beautiful. Whenever we left a message for him, he contacted us immediately. We love our new roof. He should receive ten stars! Wonderful experience!

Cristina Ciocca

6 years ago

In today’s world it is difficult to get reliable customer service anywhere, but to get roofing service at all following a hurricane is near next to impossible. But not when it comes to Premier Roofing. Sean Cole, the owner, is bar none. Not only is he knowledgeable in his trade, but he is responsive, fair, and a man of his word. This is something that makes him stand above the rest and am sure none of his competitors could match up to that. He comes to the job, assesses the problem, gives you a reasonable quote, and more than that, performs the job efficiently sooner than originally stapled. The end result is a finished roof without even knowing that they were there. I can’t say enough about this company and if you find yourself re-thinking going with Premier or someone else…think no more. He is just the best and I unequivocally recommend him most highly. You will end up with all the you expected and more!

Lacy M Stark

6 years ago

Great hard working owner. It’s nice to see owner of company answer calls, show up for estimate & complete job!! Sean is always on time, educated, experienced & explains everything clearly. It amazes me how he can find a leak & explain so I know he can fix it! Replacing my roof was so easy! He communicated every step to me, and was always polite and respected my property. I’m so glad I had him do my roof! Highly recommended!!!

Ej Gammage

6 years ago

Recently called Premier Roofing of Naples, Fl. to look at a roofing issue I had. No lack of rain in Naples these days. S came out and new right away what my problem was. The amazing thing is that he showed up when he said he would. Premier fixed my roof did a great job, used great products and didn’t skimp on supplies needed. Happy happy thank you! Hard to find people like this.