Nes Roofing Services

Diane Shammas

a year ago

I live in a luxury property in a gated community in South Laguna Beach. I contacted Sunpower Solar by Précis to install solar panels after Tesla declined me on the basis that their policy is not to install panels on a flat roof. . My home is only 16 years old, but Solar Précis responded that they could work with my flat roof, and would try to place as many panels possible on my roof. Feeling skeptical, I decided to give Sunpower by Precis a chance . Sunpower by Precis’ engineers came out to vett my roof, and mandated that I needed to repair my Mediterranean tile roof They first sent one of their preferred roofers whose price was exorbitant, and never replied to me to negotiate . On my own , I consulted a second roofer, who was cheaper than the first estimate , but it contained “ifs” if he needed to raise the price. Finally, Solar Précis sent me Tom Torres who struck me at first as a straight guy though I had to prod him for over a week to email me his quote, so that he could fix my roof to go to the next step to have Precis install my solar panels. Tom gave me his quote and I promptly sent it to Precis . Precis gave me a trumped up excuse that their project manager never received my signed approval of Tom’s quote, and to call the project Mgr for more information. The truth is that Tom never provided me with a formal signature form . It took two days for Tom to send me the formal approval form . I signed it promptly and sent the signed form to Tom and Precis. Three months passed no word from Solar Precis OR Tom. Altogether it has been 8 months since I signed a contract for Sunpower by Precis to install solar panels on my roof. Since it had been three months since I heard from Precis or Tom Torres of New Millennium, I called Precis. To my shock Sunpower for Precis cancelled my order without calling me or providing me a written cancellation, preferably a DocuSign cancellation. Okay, I can live without solar, but I wanted Tom to replace my roof as 3 roofers, including, Tom stated that my roof needed to be replaced. I called Tom to advise him that Sunpower by Precis cancelled my solar installation without a formal written notice. Tom claimed that he knew nothing about Sunpower by Precis cancelling my solar installation order. Strange as he is a contracted worker for Sunpower by Precis. I still wanted to verify if Tom would replace my roof given that Precis cancelled my order. In the interim I asked Precis to email me a DocuSign cancellation form. Precis only sent me an email stating that they cancelled my solar installation order. I volunteered to send Tom the written email from Précis’ VP, which he stated was fine, but he preferred the Precis VP to email him directly proof of the cancellation of my solar installation —BECAUSE HE TOLD ME OVER THE PHONE THAT HE GETS A LOT OF BUSINESS FROM SUNPOWER BY PRECIS. Tom indicated that he wanted my business, but he needed to see the cancellation that Precis sent me, and would prefer the VP to send him personally the cancellation of my solar order. After a couple of days receiving Sunpower by Precis’ email cancellation of my Solar order, I called Tom to see if he received Precis ‘ cancellation of my order, which I forwarded to him . It has been over a week I never heard from Tom. he promised that he wanted to do the job for me I thought Tom was a sincere guy, but he is in bed with Sunpower by Precis, and when he found out they cancelled me he wanted no part of me . I had no altercation with Tom and in fact praised him to Solar Precis . Look at his reviews date back to 9 years ago. There are no new reviews on Google, except one last year. . Why ? He does not need any business, he does not have to hustle for customers as Sunpower for Precis supplies him the work. You lied to me, Tom, and if things do not work out from your sugar daddy Precis lose my number

josef johnson

2 years ago

This guy is a joke …we scheduled a quote he didn’t show up or even call…

Jessica Hecklinger

2 years ago

We highly recommend New Millennium Construction. We were very impressed by Tom and his crew and the quality of work they provided. You can tell he takes a lot of pride in his work. Thanks Tom for all of your hard work!

Maximillian Ortiz

5 years ago

I googled roofer in Moreno Valley and new Millenium had a few more reviews than the other companies, so I decided to call and schedule an appt. Tom was able to go to the property the same day , he provided excellent service , he answered his phone and text messages. I will definitely use this company in the future.

Dan Campos

8 years ago

Everything was excellent price, quality of work and most important his customer service he came on a Sunday between down pours and fixed my leaking roof without me even being their very trustworthy did the work and billed me later you can’t find people like that anymore.

Carlos Contreras

9 years ago

By coincidence all very detailed positive reviews were added in the same time frame. Tom wrote a reply to my original review. I tried calling him to discuss the matter like professionals after I read it but he did not answer my call. He is dishonest and unreliable. You have been on my roof many times trying to complete the same job unsuccessfully. I have never gotten on my roof. I have never put up Christmas lights. Tom claims that I break tiles when I put up Christmas lights but the leak is in the middle of the house. Does what he claim add up? Why would i walk in the center of the roof? My home is two stories. I do not own a ladder big enough to get on my roof. I am not comfortable getting up there. That is why i paid YOU. My home has never had Christmas lights and NEVER will. Why lie Tom? You know its not true. Instead of completing the job, Tom ignored my calls. He has a poor attitude and simply did not do what I paid him to do. It is a fact that is supported by undeniable evidence. Anyone is welcomed to contact me with any questions. The fact that Tom replied with a lie really got under my skin. My home is my proof. The facts support my claims.

L Austin

10 years ago

Excellent roofing work. Tom takes a lot of pride in his work and does things properly, which is hard to find in a contractor. I would highly recommend him for a repair or re-roof. His pricing is reasonable for a roofer who does quality work. Also, Tom holds B and C39 licenses, so he is licensed as a general contractor and roofer, which is an added bonus.

Eric Guzman

10 years ago

Tom came out to my home and gave me the best price out of all my estimates. I wanted a contractor not a sales person. Tom was honest, prompt and most important knowledgeable, he found my leak and fixed it right away. I’ve already recommended him to a few of my friends who have already used him. Thanks New Millennium Construction.

Janna Ascasio

10 years ago

I am very happy with the job Tom did for me, he installed tubular solar light in my new house and help me with other home improvement things. I was impressed how honest and professional he is. Fast, quality, hassle free work! Also I loved how he respect clients. Per my business I dealing with a lot of contractors and I can tell that Mr Tom Torres is rare to find. Will definitely use his services again for my projects.

Dirk Gardner

10 years ago

New Millennium performed extremely well on our roof repair. He showed up on time and completed the project exactly according to the schedule we agreed upon. I have also worked with them on other projects and every one has been perfect with no complaints. I would highly recommend New Millennium Construction to anyone.