Prime Roofing in Monument, Colorado 80132

Prime Roofing

590 E Hwy 105 STE 247, Monument, CO 80132

4.8 (13 reviews)

Overview:
Prime Roofing is a highly-rated roofing contractor located in Monument, CO. They specialize in various roofing services, focusing on roof replacements and installations, and are known for their professionalism and quality workmanship.

Services Provided:
– Roof installation
– Roof replacement
– Asphalt roofing
– Flat roofing
– Stone-coated steel roofing
– Roof inspection and maintenance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (719) 599-4020
Website: https://www.go2roof.com/

Customer Reviews and Sentiment:
Prime Roofing has received strong positive feedback across several platforms, showcasing a rating of 4.8 stars based on 13 reviews.

Examples of positive reviews include:
“Quick to respond, friendly and honest.” – Adam Boys
“Very professional. Would definitely recommend Prime Roofing.” – Cindy Phillips
“Very quality work and fast service.” – Dan Barlow

The negative sentiment highlighted issues with customer service and communication, including delays in scheduling post-quote acceptance.
“I had to follow up on getting scheduled… I was forced to move on to another roofer.” – Lance Pearce

Review Summary:
Positive Sentiments: High-quality workmanship, prompt service, professionalism, reasonable pricing, and effective communication.
Negative Sentiments: Issues with scheduling and customer service communication.

Additional Ratings:
BirdEye: 4.8 stars based on 13 reviews, indicating a high customer satisfaction rate.
Overall Total Lead Smart Rating: 8.5/10. This reflects the strong positive sentiments and solid quality of work but is tempered by the notable complaint regarding customer service delays.

Conclusion:
Prime Roofing is a dependable choice for roofing services in Monument, CO, recognized for their quality and professionalism. However, potential customers should consider the mixed experiences regarding their communication and scheduling practices before making a decision.

Member Since August 2024

Listing Id 501520

Contact Info

590 E Hwy 105 STE 247, Monument, CO 80132
(719) 599-4020
Lead Smart Rating :
8.5/10.0

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Listing location

590 E Hwy 105 STE 247, Monument, CO 80132

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Reviews

Adam Boys

5 months ago

Quick to respond, friendly and honest

Cindy Phillips

8 months ago

Eric responded to our concern about missing shingles and then explained that everything was good. He took the time to explain why the roof has a “flat roof” area. Also discussed attic venting. Very professional. Would definitely recommend Prime Roofing.

Terry Ortlieb

11 months ago

Their prices were reasonable and their work was perfect. They also did not try to sell me more than I needed.

Lance Pearce

a year ago

Knowledgeable and friendly, likely will perform good work, if you can actually get them out. After accepting a quote I had to follow up on getting scheduled. After waiting a week and still not getting scheduled I was forced to move on to another roofer and ultimately had my time wasted. *Edit in response owner – You need to go back and take a look at the dates of my text,vm and emails. There was no communication before I called your office on the 16th after approving the quote and the response was we would be scheduled on the 18th when you returned from vacation, not the 19th. When that date was missed there was no communication, no apologies, just more ongoing excuses. I’m glad to provide you with any needed timestamps or screenshots. You’re either very misinformed by your own staff or distorting the truth. I do hope you take the opportunity to improve your customer service going forward and also work on how to properly respond and rebound when you do make a mistake.

Dan Barlow

a year ago

Go2Prime is one of the very best roofing contractors out there. Very quality work and fast service. The roof and all the vents were replaced with precision. Clean up afterwards was good, which is not the case with every company. This is the second house they have done for me and this roof is challenging with steep slopes and many angles. This is a big roof and they still completed it on one “long” day. Pete and the office staff are very nice to work with and responsive. I highly recommend Go2Pro!

Blake Dearborn

a year ago

Go2 Prime Roofing was amazing to work with when we needed to replace our roof!

Tuff Roof

2 years ago

Stone Coated Steel Roof install looks awesome! Crew was fantastic! Love the roof all my neighbors want one now!

Precise Electric

3 years ago

Great company to work with. New shingle roof installation is impeccable. Great staff! Thank you so much Prime Roofing. Keep doing what you’re doing.

Andy Wells

3 years ago

I got six bids for the replacement of my asphalt roof on my home and replacement of the flat roof over the garage. They saw some other items that other companies missed. Their bid was very competive and the quality of the work was very professional. I have a a roof replaced by them on a steep Victorian home in 2003 and they recertified it for 5 more years when I sold it this summer. I would use them again for a roof replacement. Andy Wells

Steve Brady

3 years ago

We used J and Go2 Prime Roofing to replace our old shake shingle roof. They were friendly, very communicative, competitively priced, and did a great job. Highly recommended.