Herbert Roofing & Insulation, Inc. in Midland, Michigan 48640

Herbert Roofing & Insulation, Inc.

1164 James Savage Rd, Midland, MI 48640

4.5 (13 reviews)

Overview:
Herbert Roofing & Insulation, Inc. is a roofing contractor based in Midland, MI. The company specializes in roofing and insulation services, providing high-quality workmanship and customer service.

Services Provided:
– Roofing installation
– Roof repair
– Insulation services
– Competitive pricing
– Professional clean-up

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (989) 447-9571
Website: https://www.herbertroofing.com/midland/?utm_campaign=gmb

Customer Reviews and Sentiment:
Herbert Roofing & Insulation, Inc. has a solid rating of 4.5 stars based on 13 reviews.

Positive feedback frequently mentions the company’s professionalism, thoroughness, and quality of work. Satisfied customers have noted excellent communication, efficient processes, and meticulous clean-up.

Examples of positive reviews include:
“Had an estimate from Mark Gwizdala and was so impressed. He was very thorough and pleasant.” – Carole Sundquist
“We had Herbert Roofing out to do our entire roof. They did excellent work from start to finish.” – Integrity Edge Advertising and Marketing
“They handled it from start to finish with such ease. The whole process was so easy to do with them.” – Brandon Zissler

However, there are complaints that highlight issues with communication and missed appointments, leading to customer dissatisfaction.

Examples of negative reviews include:
“I don’t like to leave negative reviews but when you have an appointment set up for a repair you should probably show up.” – Adam J Morris II
“Really disappointed… I’ve attempted to have a quote completed for a new roof and have made three calls with limited response.” – Stephen Sevener

Review Summary:
Positive Sentiments: Professionalism, thorough job completion, excellent communication, high-quality workmanship, and effective clean-up.
Negative Sentiments: Missed appointments, communication issues, and concerns over responsiveness.

Additional Ratings:
BirdEye: 4.5 stars based on 13 reviews, indicating a reputation for quality service mixed with occasional service delays.
Total Lead Smart Rating: 7.4

Conclusion:
Herbert Roofing & Insulation, Inc. presents itself as a reliable choice for roofing and insulation services in Midland, MI, with numerous positive endorsements regarding their quality of work and professionalism. However, potential customers should be cautious of inconsistent communication and responsiveness based on some reviews.

Member Since August 2024

Listing Id 500290

Contact Info

1164 James Savage Rd, Midland, MI 48640
(989) 447-9571
Lead Smart Rating :
7.4/10.0

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Listing location

1164 James Savage Rd, Midland, MI 48640

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Reviews

Adam J Morris II (Torchman7504)

9 months ago

I don’t like to leave negative reviews but when you have an appointment set up for a repair you should probably show up. But I waited a couple of days to follow up and they apologized and said they would have someone there that afternoon. Great, I thought not a big deal I will stick around. Another no show. Two times in a row even after speaking to the manager in the field. Once is bad two times in a row is terrible.

carole sundquist

3 years ago

Had an estimate from Mark Gwizdala and was so impressed. He was very thorough and pleasant. I will hire Herbert Roofing.

Bob Stark

3 years ago

Very professional company that stands behind their word. Great products, great warranties, great staff. GAF Master Elite certified.

Kelby Palmer

3 years ago

Herbert Roofing is a great, honest, dependable company. Highly recommend!

Integrity Edge Advertising and Marketing

3 years ago

We had Herbert Roofing out to do our entire roof. They did excellent work from start to finish. The cleanup was perfect! The price was very competative and YES we would hire Herbert Roofing to do our roof all over again in a heartbeat. Betty & Dan Rutkowski Midland, Mi

Brandon Zissler

3 years ago

We had Herbert Roofing and insulation out early this winter to add some insulation to our attic. The whole process was so easy to do with them. They handled it from start to finish with such ease. We had no idea what to expect. Brad came in and educated us on what we should have installed and how the installation process is going to happen. First of all the results are amazing and the crew were very professional. The cleanup was impeccable I never knew they even there. I highly recommend the Herbert roofing and insulation for all of your roofing and insulation needs.

Susan Snow

3 years ago

They did a thoroughly professional job from start to finish and were great to work with. I wouldn’t hesitate to call them again.

Angel Cotto

3 years ago

Professional from the first call to the end of installation.

Stephen Sevener

3 years ago

Really disappointed. Have used Herbert Roofing (Midland, MI) for some minor repairs in the past. Very professional and responsive then. I’ve attempted to have a quote completed for a new roof recently and have made three calls with limited response to my calls. Not a characteristic of past experience. I’m working harder to get their business than they are to get mine. Moving on.

Jessica Krupnek

4 years ago

Great company, helpful and professional guys! Brad is awesome!!! Would recommend over and over 🙂