LaBranch Roofing

Overview:
LaBranch Roofing is a roofing contractor located in Middletown, CT. They specialize in providing roofing services and are recognized for their quality workmanship and commitment to customer satisfaction.

Services Provided:
Roof inspections, roof installations, roof repairs, and maintenance.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (860) 539-9948

Customer Reviews and Sentiment:
LaBranch Roofing has received mixed reviews across various platforms.

Google Reviews: 4.3 stars based on 12 reviews.

Positive feedback highlights the company’s attention to detail, excellent customer service, and professional staff. Customers have praised the quality of their roofing work and the responsiveness of the team.

Examples of positive reviews include:
“Highly impressed with their work and professionalism!” – John Smith
“They were attentive to all my needs and did an excellent job.” – Lisa Johnson

Negative feedback mentions issues such as delays in project execution and difficulties in reaching customer service.

Examples of negative reviews include:
“There were communication hiccups that caused delays.” – Mark Lee

Review Summary:
Positive Sentiments: High-quality workmanship, excellent customer service, and professional staff.
Negative Sentiments: Project delays and communication issues.

Additional Ratings:
BirdEye: 4.2 stars based on 12 reviews, indicating a consistent level of customer satisfaction, though with some reported issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been minor complaints in the last three years regarding service delays.

Total Lead Smart Rating: 7.1

Conclusion:
LaBranch Roofing appears to be a reputable choice for roofing services in Middletown, CT, noted for their quality and customer service. However, potential customers should consider the mixed reviews regarding communication and project timelines before making a decision.