Poe Roofing and Consulting in Miami, Florida 33157

Poe Roofing and Consulting

10799 SW 188th St, Miami, FL 33157

3.3 (10 reviews)

Overview:
Poe Roofing and Consulting is a roofing contractor based in Miami, Florida. They specialize in a range of roofing services and are recognized for their competitive pricing and professionalism, serving both residential and commercial clients in the area.

Services Provided:
– Roof installation
– Roof repair
– Roofing consultations
– Metal roofing
– Cleanup services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (305) 278-8132
Website: https://www.poeroofing.net/

Customer Reviews and Sentiment:

Poe Roofing and Consulting has a mixed reputation with a rating of 3.3 stars based on 10 reviews.

Positive feedback often emphasizes the company’s quality of work, professional demeanor, and good communication. Customers have particularly appreciated the respect shown by the crews towards their properties during projects.

Examples of positive reviews include:
“This is my 2nd job with Poe Roofing… I highly recommend them for your roofing needs.” – Tania Honorat
“Excellent quality, communication and cleanup. I strongly recommend them.” – Eduardo Marques
“Amazing experience with this company… Professional, quick, and fairly priced.” – Matthew Gambino

However, there are significant complaints regarding customer service and communication failures, alongside incidents of unprofessional behavior.

Examples of negative reviews include:
“I was told their not responsible… The owner like a scumbag wouldn’t even get on the phone.” – Steve Holliday
“Said they could do our roof for 19,000. Then sent us a bid for 25,000 in an Email.” – Purple Babushka
“No body speaks Spanish. I had to go to other place to replace all my roof.” – Jorge Castro

Review Summary:
Positive Sentiments: Professional and quick service, excellent customer service, quality work, respect for property, competitive pricing.
Negative Sentiments: Poor communication, issues with estimates, unresponsiveness to concerns, lack of language support for Spanish-speaking customers.

Additional Ratings:
BirdEye: 3.3 stars based on 10 reviews, reflecting mixed customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding unprofessional behavior and customer service.
Total Lead Smart Rating: 5.5

Conclusion:
Poe Roofing and Consulting presents a viable option for roofing services in Miami, FL, offering competitive pricing and decent quality work. However, potential customers should be cautious of the mixed reviews, customer service issues, and communication problems highlighted in the feedback.

Member Since August 2024

Listing Id 500009

Contact Info

10799 SW 188th St, Miami, FL 33157
(305) 278-8132
Lead Smart Rating :
5.5/10.0

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10799 SW 188th St, Miami, FL 33157

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Reviews

Tania Honorat

8 months ago

This is my 2nd job with Poe Roofing. They did such a good job at my mom’s house that when it came time to re-do my roof it was without hesitation, I chose Poe Roofing, and I am very happy I did. I got 3 different quotes and Poe’s was substantially less than the others. It has been so easy from the very beginning of the process, in signing the contract to the all the help I received to pick the color of my metal roof. It has truly been such a pleasure. They showed up when they said they would, the crew came out and were very respectful and professional, they took the time to safeguard our driveway, plants, and pool. The Project Manager took his time to explain the process to us when they showed up at 7:00 am to start working and when I got home from work at 5:30pm they were still there working. I am so impressed with Poe Roofing; I am in the construction industry so it’s not very easy to impress me and I can say without a hesitation Poe Roofing does excellent work from the salesperson to the office staff and their whole crew. I highly recommend them for your roofing needs.

Eduardo Marques

10 months ago

Poe installed new roofs on both my single family and my aunt’s duplex. Excellent quality, communication and cleanup. I strongly recommend them.

Steve Holliday

11 months ago

I am a customer at a U-Haul facility in margate. Poe roofing was redoing all the roofs of the storage units. When they left all their roofing materials living around the ground unsecured and I couldn’t see while maneuvering around the mess my truck was damaged and cost $2500 in repairs. I called Poe roofing and told them of the situation and even sent them pictures of their negligence and my damaged truck I was told their not responsible. The owner like a scumbag wouldn’t even get on the phone. BEWARE!!

Megan Ruiz

a year ago

Best roofing company in Miami! Excellent customer service and they were even able to get the job done within a few weeks.

Purple Babushka

a year ago

Said they could do our roof for 19,000. Then sent us a bid for 25,000 in an Email. Watch out for the quick switch.Read everything.

Lauren M

2 years ago

Neighbors of mine contracted this company and they have no respect anyone job is being done 5 houses down. Called the company to let them know guys ignored it and stayed put this picture was only of one but there were 4 more near the other side of my house

Matthew Gambino

2 years ago

Amazing experience with this company and everyone who works there. Professional, quick, and fairly priced. Thank you all! Will be using you again in the future without a doubt.

Jorge Castro

3 years ago

I was trying to do a business with them, but was impossible. No body speaks Spanish. I had to go to other place to replace all my roof.

My Family

3 years ago

Prices average. Very personal and friendly. All companies around this time have a bit of ccx wait. But they give quick estimates.