Dynasty Roofing LLC

Overview:
Dynasty Roofing LLC is a reputable roofing contractor based in Miami, FL, specializing in roof installation and repair services. The company is known for its exceptional customer service and timely response to urgent repair needs.

Services Provided:
– Roof installation
– Roof repair
– Metal roof repairs
– Permit processing

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (305) 639-8581
Website: http://dynastyroofingllc.us/

Customer Reviews and Sentiment:
Dynasty Roofing LLC has garnered strong positive feedback, achieving a 4.7-star rating based on 30 reviews.

Positive feedback underscores the company’s swift service, professionalism, and exceptional quality of work. Customers have particularly praised the ease of communication and the attentiveness of the owner, Miguel.

Examples of positive reviews include:
“Amazing and timely service!!” – Leslie-Ann Kirindongo
“The quality of their work was exceptional, and the ease of communication further added to the overall positive experience.” – Julio Gonzalez
“The best in roof installation and repair.” – Paola Campechano

However, there is a notable negative review that highlights a concerning issue with payment for a permit, resulting in dissatisfaction with the service, indicating some potential reliability issues for specific processes.

Negative sentiment:
“Gave $2000 to process a Permit to replace a roof and never got it.” – Enrique Pinglo

Review Summary:
Positive Sentiments: Excellent customer service, prompt and efficient repairs, great communication, high-quality workmanship.
Negative Sentiments: Issues with permit processing and customer payments.

Additional Ratings:
BirdEye: 4.7 stars based on 30 reviews, indicative of a strong customer satisfaction trend.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating), with no significant complaints noted.

Total Lead Smart Rating: 8.5

Conclusion:
Dynasty Roofing LLC appears to be a reliable choice for roofing services in Miami, FL, known for their responsive and professional approach to customer needs. However, potential customers should remain aware of the negative review regarding permit processing when considering this company.