Compass Cleaning Solutions

Overview:
Compass Cleaning Solutions is a commercial cleaning service located in Tempe, AZ. They pride themselves on delivering high-quality cleaning services for various commercial clients, showcasing a strong commitment to customer satisfaction.

Services Provided:
– Commercial cleaning
– Janitorial services
– Office cleaning
– Attention to detail
– Client responsiveness

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (602) 606-7900
Website: https://www.compassphoenix.com/

Customer Reviews and Sentiment:
Compass Cleaning Solutions has received positive reviews with a Google rating of 4.3 stars based on 38 reviews.

Positive feedback highlights the company’s exceptional service, professionalism, and strong communication skills. Customers often mention the reliability and responsiveness of their staff.

Examples of positive reviews include:
“Great service and communication. Trustworthy!” – Mariela Merlos
“Amazing work. My client is very happy with the attention to detail.” – F&M Services Francisco Espinoza
“They do a wonderful job, very professional!” – The Big Clew

The negative sentiment stems from an inconsistency in service quality, with one customer expressing significant dissatisfaction regarding missed appointments and unclear expectations.

Negative review example:
“Sales Rep didn’t set expectations, cleaners missed scheduled appointments.” – Michael Miller

Review Summary:
Positive Sentiments: High-quality service, professionalism, strong communication, reliability, and attentiveness to client needs.
Negative Sentiments: Inconsistencies in service delivery, missed appointments, and lack of clear communication from sales representatives.

Additional Ratings:
BirdEye: 4.3 stars based on 38 reviews, showing a consistent level of customer satisfaction, though with some reported issues.
Total Lead Smart Rating: 8.0/10. This rating reflects overall customer satisfaction, quality of services, and a few concerns around consistency and communication, indicating a generally strong performance with room for improvement.

Conclusion:
Compass Cleaning Solutions appears to be a reliable choice for commercial cleaning services in Tempe, AZ, noted for their professionalism and responsiveness. However, potential clients should be aware of occasional service inconsistencies and ensure clear communication of expectations to avoid any issues.