COIT Cleaning and Restoration

Overview:
COIT Cleaning and Restoration is a professional cleaning service located in Tempe, AZ. The company specializes in carpet cleaning and offers a variety of cleaning services to enhance the cleanliness and maintenance of residential and commercial spaces.

Services Provided:
– Carpet cleaning
– Tile and grout cleaning
– Drapery cleaning
– Air duct and vent cleaning
– Area rug cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (480) 967-1988
Website: https://www.coit.com/phoenix?utm_campaign=gmb&utm_medium=organic&utm_source=local

Customer Reviews and Sentiment:
COIT Cleaning and Restoration has a strong reputation, reflected in their rating of 4.6 stars based on 974 reviews across multiple platforms.

Positive sentiments highlight the professionalism, efficiency, and quality of service provided by the technicians. Customers particularly appreciate the fast service and the ability to remove difficult stains. Some examples of positive reviews include:
“Fast and good quality.” – Jim Chapman
“Aaron was very professional and did an excellent job on our tile and grout!” – Rich Moses
“The carpet dried earlier than expected and I think he did a very good job.” – Sean

However, negative feedback indicates some issues with scheduling and communication. One customer noted a frustrating experience with a no-show for an appointment:
“Basically a no call no show to an appointment. Very frustrating.” – Stacey Manning

Review Summary:
Positive Sentiments: High-quality cleaning, professional technicians, efficient service, and reasonable pricing.
Negative Sentiments: Scheduling issues and instances of no-shows.

Additional Ratings:
BirdEye: 4.6 stars based on 974 reviews shows consistent customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall high customer satisfaction and quality of services, tempered slightly by the negative feedback related to scheduling issues.

Conclusion:
COIT Cleaning and Restoration in Tempe, AZ, is well-regarded for its high-quality cleaning services and professional staff. While the majority of customer experiences are positive, potential clients might consider the occasional scheduling challenges noted in reviews.