Duke Family Carpet Cleaning & Flood Service

Overview:
Duke Family Carpet Cleaning & Flood Service is a reputable carpet cleaning company located in Gilbert, AZ. They specialize in a range of services, including carpet cleaning and flood damage restoration.

Services Provided:
– Carpet cleaning
– Flood cleaning and restoration
– Mud removal

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (480) 664-4024
Website: http://www.dukecarpetcleaningaz.com/

Customer Reviews and Sentiment:
Duke Family Carpet Cleaning & Flood Service has received positive feedback across various platforms:

Google Reviews: 4.4 stars based on 9 reviews.

Positive sentiments highlight the company’s trustworthiness, prompt service, and professionalism:
“Highly recommended” – Monica Dame
“They came out the same day and got to work!” – Ashley Waddell
“Professional company! They work hard to make your carpet look great!” – Trisha Wright

However, there are some negative sentiments regarding reliability:
“Both no-shows” – James Ingram
“He did not show at appointment nor did he return calls or texts” – Jo Gambosi

Review Summary:
Positive Sentiments: Trustworthy service, prompt response, professional attitude, high-quality work, and caring staff.
Negative Sentiments: Issues with reliability and communication, with reports of missed appointments and no response to follow-up.

Additional Ratings:
BirdEye: 4.4 stars based on 9 reviews, showing a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects overall customer satisfaction, with significant positive feedback tempered by reliability concerns.

Conclusion:
Duke Family Carpet Cleaning & Flood Service appears to be a solid choice for carpet cleaning and flood restoration in Gilbert, AZ. The company is praised for its professionalism and quality of service, but potential customers should be aware of the occasional issues regarding reliability before making their decision.