Overview:
Erie Home is a roofing contractor based in Louisville, KY, located at 10400 Bluegrass Pkwy. The company specializes in residential roofing services, offering high-quality installation and customer service.
Services Provided:
– Roofing installation
– Metal roofing
– Energy-efficient roofing options
– Clean-up services post-installation
– Customer support
– Warranty offerings
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (502) 882-2013
Website: https://eriehome.com/locations/roofing/louisville-ky
Customer Reviews and Sentiment:
Erie Home has received generally positive reviews across various platforms:
Google Reviews: 4.5 stars based on 199 reviews.
Positive feedback highlights the company’s efficiency, high-quality installation, and professional service. Customers have praised the friendly staff and the thorough clean-up after job completion.
Examples of positive reviews include:
“Job was done well and completed in a day and a half.” – Alba Brookins
“Fast and professional service! Love our new roof!” – Wilma Dingman
“We are thrilled with the planning, execution, cleanup, and ongoing service.” – Paula M Jackson
However, there are some negative sentiments regarding customer service and sales tactics:
“The epitome of what this company stands for, a true sales person.” – Michael Marion
Review Summary:
Positive Sentiments: Efficient and high-quality work, friendly professional service, excellent installation, and good cleanup.
Negative Sentiments: Concerns about sales tactics and customer service issues.
Additional Ratings:
BirdEye: 4.5 stars based on 199 reviews, consistent with the overall positive sentiment.
Total Lead Smart Rating: 7.6
Conclusion:
Erie Home demonstrates a strong reputation as a roofing contractor in Louisville, KY, particularly known for their prompt service and quality installations. However, potential customers should consider the mixed reviews, specifically regarding sales practices, before making a decision.
Member Since August 2024
Listing Id 496365