Naims Steamers Carpet & Tile Grout Steam Cleaning in Chandler, Arizona 85286

Naims Steamers Carpet & Tile Grout Steam Cleaning

1616 W Germann Rd, Chandler, AZ 85286

4.8 (46 reviews)

Overview:
Naims Steamers Carpet & Tile Grout Steam Cleaning is a highly-rated carpet cleaning service located in Chandler, AZ. With a focus on delivering exceptional results and customer satisfaction, Naims provides professional cleaning for carpets and tile grout, catering to both residential and commercial clients.

Services Provided:
– Carpet cleaning
– Tile cleaning
– Grout cleaning
– Emergency cleaning services
– Flexible scheduling

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (480) 219-9133
Website: www.naimssteamers.com

Customer Reviews and Sentiment:
Naims Steamers has received predominantly positive feedback across various platforms:

Google Reviews: 4.8 stars based on 46 reviews.

Positive feedback emphasizes the company’s professionalism, attention to detail, and high-quality results. Customers especially appreciate Kelly’s effective communication and willingness to go the extra mile.

Examples of positive reviews include:
“Kelly cleaned our carpets last week and he did an absolutely amazing job.” – Katie S
“Best cleaning in many years and will be using him again.” – Joan
“Kelly went above and beyond in helping us!” – Zach Enyeart

However, there is some negative sentiment regarding pricing transparency, with one customer reporting dissatisfaction related to an unexpected increase in quoted prices.

Examples of negative reviews include:
“Beware what they quote.” – Ajay Jhaver

Review Summary:
Positive Sentiments: Professionalism, exceptional service, effective communication, high-quality results, willingness to accommodate last-minute requests.
Negative Sentiments: Pricing inconsistencies, unexpected increases from initial quotes.

Additional Ratings:
BirdEye: 4.8 stars based on 46 reviews, reflecting overall customer satisfaction and consistent positive feedback.
Total Lead Smart Rating: 8.7/10. This rating reflects the high level of customer satisfaction paired with some notable pricing concerns.

Conclusion:
Naims Steamers Carpet & Tile Grout Steam Cleaning stands out as a reliable option for carpet and tile cleaning services in Chandler, AZ. With a strong emphasis on quality workmanship and customer service, the company has garnered a loyal client base. Potential customers should remain aware of the mixed experiences related to pricing to ensure a clear understanding before hiring.

Member Since July 2024

Listing Id 49592

Contact Info

1616 W Germann Rd, Chandler, AZ 85286
(480) 219-9133
Lead Smart Rating :
8.7/10.0

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Listing location

1616 W Germann Rd, Chandler, AZ 85286

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Reviews

Katie S

2 months ago

Kelly cleaned our carpets last week and he did an absolutely amazing job. He was very professional and explained each step of the process as he went along as well as provided estimations for when he would be finished. Our carpets were in pretty rough shape after having potty trained 2 puppies in the past 2 years but, Kelly got them back into pristine condition. The carpets are beautifully clean and the whole house both smells and feels fresh as when we first moved in. I would highly recommend Naims and Kelly for your technician.

Joan

3 months ago

Kelly’s carpet & tile company (Naims) was exceptional from the start. All procedures were checked carefully & explained. His dedication to have the customer satisfied is his goal. Best cleaning in many years & will be using him again.

Zach Enyeart

5 months ago

Kelly went above and beyond in helping us! Very fair and honest pricing. He came with a job to only clean the tile for our new rental the day before we moved in. When he arrived he and I noticed the carpet was still wet from cleaning 5 days prior and smelled musty. He said he could redo it for us and even moved another job to do it. He cleaned the carpets and tile in the entire house and the carpet was dry the next day for our move. Kelly even went about and beyond to offer (several times) a helping hand if I needed to move anything heavy. I would highly recommend him and his company! Thank you so much! We are more that pleased to know you and will use you again in the future!

6 months ago

Great customer service and did an amazing job on our carpet. Highly recommend!!

Ajay Jhaver

7 months ago

Quoted 77 dollars on phone and if carpets are really dirty 125 dollars. When Kelly came he said he could not clean today as it will take 3 hours and cost 375 dollars. Beware what they quote.

Rasheed Al Kotob

7 months ago

I hired Naims cleaners to do carpet cleaning and stretch out some loose carpet at my old home for move-out and they did an amazing job. Kelly was awesome to work with and was able to get me scheduled on really short notice. Will definitely be using Naims again.

Joanna Michalak

9 months ago

I needed someone to steam clean the tiles on a fixer upper before tenants moved in on a last minutes notice. Kelly was able to fit this in his schedule. He was on time and had great communication. Very knowledgeable and unbelievable results. The tiles are beautiful and clean. Very happy with his work and highly recommend him to others. Thanks Kelly!

Stacy Strate

a year ago

What a great company with high quality standards. We moved in and didn’t realize how stained the grout was. Plus they came on short notice due to another company not showing up. We were in luck as they did fabulous work – happy we found them. They went above and beyond – taking longer to get the service done to make it look great! We will use them again!

Bob Vadas

a year ago

Had carpeting cleaned prior to our move in. Naims Steamers were able to come out within two days of me calling and did an Awesome job! Kelly really took his time and made sure the job was done right! Our carpeting is now so clean and fresh! HIGHLY recommend!!!

Shelly

3 years ago

Excellent service!! Kelly is a hard worker and takes pride in his services. Will definitely call him again.