Overview:
Kearns Brothers is a reputable roofing contractor located in Livonia, MI. They specialize in roof inspections, repairs, and replacements, with a strong emphasis on quality workmanship and customer satisfaction.
Services Provided:
– Roof inspections
– Shingle installation
– Storm damage assessments
– Insurance claim assistance
– Detailed project management
– Thorough clean-up after work completion
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on Saturdays and Sundays
Contact Information:
Phone: (888) 355-6700
Website: https://www.kearnsbrothers.com/
Customer Reviews and Sentiment:
Kearns Brothers has received generally positive reviews, with an average rating of 4.6 stars based on 644 reviews.
Positive feedback focuses on their professionalism, attention to detail, excellent communication, and the quality of their work.
Examples of positive reviews include:
“Kearns brothers is an amazing company! They showed up on time, worked amazingly hard and are very detail oriented!” – James Maddox
“Our interaction with Kearns Brother Roofing started with Matt coming to our home and doing a hail damage inspection…We would definitely use Kearns again.” – Arlene Winn
However, there is also negative feedback regarding scheduling issues:
“Dan had come over to access my roof… has cancelled more than four times in the past four weeks.” – Lynn Perry
Review Summary:
Positive Sentiments: Professional staff, quality workmanship, timely project management, effective communication, and thorough clean-up.
Negative Sentiments: Issues with scheduling and cancellations, leading to customer dissatisfaction.
Additional Ratings:
BirdEye: 4.6 stars based on 644 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): The business is accredited with a rating of A+ and has had no complaints in the past three years.
Total Lead Smart Rating: 8.5/10
Conclusion:
Kearns Brothers is a solid choice for roofing services in Livonia, MI, known for their professionalism and high-quality work. However, potential customers should consider the scheduling issues reported by a few clients before finalizing their decision.
Member Since August 2024
Listing Id 495446