VertEX Renovations

Overview:
VertEX Renovations is a roofing contractor based in Lincoln, IL. The company primarily provides roofing services, including repairs and installations, with a focus on quality workmanship and customer service.

Services Provided:
– Roofing installations
– Roofing repairs
– Chimney repairs

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (217) 737-1288

Customer Reviews and Sentiment:
VertEX Renovations has received mixed reviews across different platforms.

Google Reviews: 3.9 stars based on 8 reviews.

Positive feedback emphasizes the quality of work, professionalism, and listening to customer ideas.

Examples of positive reviews include:
“Did a quality job.” – Gary Snyder
“Very nice people, professional and they listen to my ideas…” – Lori Gesse
“Excellent customer service” – Giovanni Salzano

However, there are negative sentiments regarding reliability and customer service, particularly concerning refund issues.

Example of a negative review:
“He has not yet returned my full refund… and will now not return my calls/text.” – Chris Tina

Review Summary:
Positive Sentiments: Quality workmanship, professional behavior, excellent customer service.
Negative Sentiments: Issues with reliability, communication, and unresolved refund complaints.

Additional Ratings:
BirdEye: 3.9 stars based on 8 reviews, indicating a similar trend in customer satisfaction but with significant concerns raised.
Total Lead Smart Rating: 5.5

Conclusion:
VertEX Renovations offers roofing services in Lincoln, IL, with commendable qualities in workmanship and customer relations. However, clients should consider the mixed reviews and reported problems with refunds before engaging the company’s services.