Avery’s Roofing & Construction in Lenoir, North Carolina 28645

Avery’s Roofing & Construction

203 N Fairview Dr, Lenoir, NC 28645

3.1 (7 reviews)

Overview:
Avery’s Roofing & Construction is a roofing contractor located in Lenoir, NC. The company offers roofing inspection, repair, and replacement services. However, it has received mixed feedback from customers regarding the quality of service provided.

Services Provided:
– Roofing inspection
– Roof repair
– Roof replacement

Hours of Operation:
Monday to Friday: 9 AM – 5 PM
Closed on Saturday and Sunday.

Contact Information:
Phone: (828) 754-1908

Customer Reviews and Sentiment:
Avery’s Roofing & Construction has received mixed reviews across various platforms:

Google Reviews: 3.1 stars based on 7 reviews.

Negative feedback highlights issues with service quality, communication, and professionalism. Customers have expressed dissatisfaction with unresolved leaks and high quotes for repairs.

Examples of negative reviews include:
“Charged our church $600.00 to calk all the screw heads on our metal roof… after repeated calls still has not showed up.” – Vernon Yount
“After 3000 dollars, my roof still leaks… my phone call has yet to be returned.” – Revo M
“I would not recommend them, nor would I suggest you pay for them to come out for an estimate.” – James Samberg

Positive feedback, though less common, praises the owner’s dedication to customer satisfaction:
“Great place the owner goes out of his way to make sure everything is right.” – Clifton Thompson

Review Summary:
Positive Sentiments: Owner’s dedication to customer service.
Negative Sentiments: Poor service quality, unresolved complaints, lack of communication, and high repair costs.

Additional Ratings:
Total Lead Smart Rating: 4.0

Conclusion:
Avery’s Roofing & Construction in Lenoir, NC, shows potential through its owner’s commitment to customer satisfaction; however, significant negative feedback regarding service quality and communication suggests that potential customers should carefully consider their options before proceeding.

Member Since August 2024

Listing Id 494478

Contact Info

203 N Fairview Dr, Lenoir, NC 28645
(828) 754-1908
Lead Smart Rating :
4.0/10.0

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Listing location

203 N Fairview Dr, Lenoir, NC 28645

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Reviews

Vernon Yount

3 years ago

Charged our church $600.00 to calk all the screw heads on our metal roof. Came, got on roof and walked around looking for screws not called and only did them. Had leaks still and after repeated calls still has not showed up. Several times he promised to come but never showed. Do not recommend this company.

Revo M

3 years ago

After 3000 dollars, my roof still leaks in the spot that I called this company to repair. I left several messages after and my phone call has yet to be returned.

James Samberg

3 years ago

Called Avery to get a roof inspection after a leak was detected. I was advised that they had a $40.00 service call fee that would be returned if I used them for the repair or replacement work. This is a bit out of the industry standard, but I agreed to this. They showed up, examined the roof and told me the original roof valley was not installed correctly and would need to be replaced at a cost of $3500.00, or they could repair it for about $400.00. Not sure what the repair method is, but still $400.00. I noted during the examination of the home that the service person (will not provide his name) was a bit arrogant and not very professional. I was also a bit concerned when he did not know what a Radon gas mitigation system was, which was installed in the attic. These system are fairly common in the area and are typically vented through the roof or outside wall. Either way I would have suspected a roofer would know what this is. I had 5 other roofers come out and ALL of them said there is nothing wrong with the way the roof valley was installed. I will not get into what the actual problem was, but it was not from the valley. I was also told the price quoted from Avery was way too high. It may just have been the guy they sent, but my experience with Avery was not good, I would not recommend them, nor would I suggest you pay for them to come out for an estimate. Jim S.

Clifton Thompson

4 years ago

great place the owner goes out offl his may to make sure every thing is right and make sure the customer is happy