Citrus Bright Carpet Cleaning in Mesa, Arizona 85210

Citrus Bright Carpet Cleaning

512 W 2nd Ave, Mesa, AZ 85210

4.9 (527 reviews)

Overview:
Citrus Bright Carpet Cleaning is a leading carpet cleaning service located in Mesa, Arizona. Known for its exceptional customer service and efficient cleaning techniques, the company specializes in high-quality carpet, upholstery, and tile cleaning.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Tile cleaning
– Stain removal
– Professional and polite service

Timings:
Monday to Saturday, 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (480) 689-3509
Website: www.citrusbright.com

Customer Reviews and Sentiment:
Citrus Bright Carpet Cleaning boasts an impressive rating of 4.9 stars based on 527 reviews.

Positive feedback emphasizes the professionalism, efficiency, and thoroughness of the technicians. Customers have praised the company’s ability to remove tough stains and the friendly demeanor of staff.

Examples of positive reviews include:
“Greg showed up early and knocked out 2 bedrooms and a closet in under 2 hours, very happy with the professionalism and service.” – James Cruz
“Excellent customer service, excellent follow-up… Great company!” – Tamara Locicero
“If I could give 10 stars I would. Very professional. Very thorough. Great customer service.” – Tracy Arrington

The negative feedback mostly revolves around personal experiences with the family-owned aspect of the business rather than service quality.

Review Summary:
Positive Sentiments: Professionalism, efficiency, excellent customer service, effective stain removal, friendly staff.
Negative Sentiments: Concerns about the ownership claim and personal experiences not aligning with expectations.

Additional Ratings:
BirdEye: 4.9 stars based on 527 reviews, indicating a strong level of customer satisfaction with few issues reported.
Total Lead Smart Rating: 9.5/10
This rating reflects the high level of customer satisfaction, consistent positive feedback, and the low number of negative reviews.

Conclusion:
Citrus Bright Carpet Cleaning is a highly rated carpet cleaning service in Mesa, AZ, recognized for its professional and thorough approach. With a strong focus on customer satisfaction and effective cleaning results, it is an excellent choice for anyone in need of carpet care. The business model, however, may raise questions for some customers regarding its family-owned claim.

Member Since July 2024

Listing Id 49446

Contact Info

512 W 2nd Ave, Mesa, AZ 85210
(480) 689-3509
Lead Smart Rating :
9.5/10.0

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512 W 2nd Ave, Mesa, AZ 85210

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Reviews

Dianne Grayson

a month ago

The technician sent out was professional, polite, and hard working. There was a stained area that did not completely come out, but everything else went well.

James Cruz

a month ago

Greg showed up early and knocked out 2 bedrooms and a closet in under 2 hour very happy with the professionalism and service.

my a ss

a month ago

Says family owned. I’m not sure what there talking about the guy behind the computer is the only one with a genuine family. The operator wife died and toon that money, ran and he remarried and has step kids. I don’t really consider that family owned. That’s a lot like slapping a Christian fish on the back of the truck if you ask me. I would’ve pit maneuvered him if he was moving about 20mph faster because I’d have to compensate for all his extra weight in the rear end, but stopped traffic.

Christine Pleska

2 months ago

Really great company! The owner was very friendly and professional – showed up early which was nice. Excellent work!

Natalie Peterson

2 months ago

Greg was friendly and did an amazing job! So happy with how the carpets and chairs turned out. He was able to get all the stains out from my kids messy art projects that i thought were permanent. It all looks new again. Thank you!

Michael Gilardi

2 months ago

Greg was super friendly, fast and efficient. If I had more carpets to clean, I’d hire them again.

Tim Filuk

2 months ago

Fast, neat, friendly

Heath Moore

2 months ago

Citrus bright is incredibly affordable does amazing work each time. Our couch has looked like new both times even after the disasters our kids have put it through, and we are very grateful for the quick and professional work.

Tracy Arrington

2 months ago

If I could give 10 stars I would. Very professional. Very thorough. Great customer service. Trustworthy and reliable. Cleaned my upholstery, tile, and carpet. Looks and smells fresh!

Tamara Locicero

2 months ago

Excellent customer service excellent follow-up love getting the text message on when they’re going to be there or if they’re late Etc Great company they will definitely be a big part of my property management company