Blacks Metals in Lebanon-TN, Tennessee 37087

Blacks Metals

615 Briskin Ln Suite B, Lebanon, TN 37087

4.4 (72 reviews)

Overview:
Blacks Metals is a roofing contractor located in Lebanon, TN, specializing in metal roofing solutions. The company has built a reputation for providing quality materials and services to both residential and commercial clients.

Services Provided:
– Metal roofing supply
– Custom metal roofing solutions
– Delivery of materials
– Contracting referrals
– Installation services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (615) 547-7881
Website: http://www.blacksmetals.com/

Customer Reviews and Sentiment:
Blacks Metals has a solid overall rating of 4.4 stars based on 72 reviews.

Positive feedback highlights the company’s fast service, competitive pricing, and knowledgeability of staff. Customers have appreciated their promptness, effective communication, and helpfulness.

Examples of positive reviews include:
“Anytime I’ve needed to get metal roofing… this is the place to go!” – Tay from TX
“Each time has gone smooth… highly recommend.” – Scott Fetcho
“Very friendly and willing to work with you.” – Bayli Anne

The negative feedback includes a report of poor customer service regarding a specific order delay and a failure to accommodate a cutting request, leading to customer dissatisfaction.

Example of a negative review:
“Terrible customer service… will never go back.” – Brenda Poole

Review Summary:
Positive Sentiments: Fast service, competitive pricing, knowledgeable staff, effective communication, and professionalism.
Negative Sentiments: Poor customer service in specific instances, particularly related to order fulfillment and support for custom requests.

Additional Ratings:
BirdEye: 4.4 stars based on 72 reviews, consistent with overall customer satisfaction.
Better Business Bureau (BBB): Not accredited, with a total of 0 complaints on record.

Total Lead Smart Rating: 7.5

Conclusion:
Blacks Metals appears to be a reliable choice for metal roofing needs in Lebanon, TN, noted for their efficient service and competitive pricing. However, potential customers should be aware of mixed reviews, particularly regarding customer service in isolated circumstances.

Member Since August 2024

Listing Id 494198

Contact Info

615 Briskin Ln Suite B, Lebanon, TN 37087
(615) 547-7881
Lead Smart Rating :
7.5/10.0

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Listing location

615 Briskin Ln Suite B, Lebanon, TN 37087

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Reviews

Brenda Poole

4 months ago

Terrible customer service .. ordered metal the day before was told it would be ready by 3 .. got there at 3 and had to wait for them to cut it .. then a few days later when went to put up realized it needed to be shorter called to ask if they could cut the excess .. told them I would pay to have it cut .. and they told me no they didn’t do that and go to Lowes to get a device to but on my drill to cut it .. will never go back and tell all not to use them for anything

_Tay from TX.

6 months ago

Anytime I’ve needed to get metal roofing for a project Blacks is my go to! A 24hr turn around for my orders with knowledgeable secretaries, who are always so helpful and friendly with all my questions. If you’re in Lebanon and need quality metal roofing or trim for a job this is the place to go! Not to mention the best bang for your buck on screws.

Scott Fetcho

6 months ago

I have used Black’s Metals many times as I keep adding on to my existing shop. Each time has gone smooth at every stage from recommending contractors to delivering all materials on time at a fair price. Highly recommend.

Trey Guess

9 months ago

I have been in Black’s many many times, have had nothing but great experiences.

Alex Larreinaga

11 months ago

Beautiful

Patick Stites

a year ago

I had these guys come out and install a lean-to on my barn. Not only was they early for the install day but also was very professional and clean with the work space. If your looking for a professional install and great price then call Blacks metals today!!

Bayli Anne

a year ago

Black’s Metal always takes care of us fast and easily. Very friendly and willing to work with you. They may be busy at times but make sure your needs are met to the best of their abilities! We have now used them for our house roof and barn. Any further projects in the future will go through them.

Chris Finchum

a year ago

Needed roofing sheets for my new boat shed a friend recommended Black’s Metals and I’m glad he did great knowledgeable staff and very competitive prices.I wouldn’t consider anybody else.If you need metal for your project I highly recommend Black’s Metals

TIM Lathery

2 years ago

Best price and good customer service. Will recommend them to all.

Robert Swain

2 years ago

This is the second building I have been involved in the purchase from Black Builders. Both had custom additions to them. They were both built exactly as ordered and delivered before the promised date. Always treated professionally and courteously. Out of a score of 1 to 10 these people are a 11.