Overview:
Reliable Roofing & Construction LLC, located in Laurel, MS, is a reputable roofing contractor that provides a range of roofing services. With a commitment to quality craftsmanship and customer satisfaction, the company has built a strong reputation in the community.
Services Provided:
Roof inspections, roof replacements, repairs, gutter installation, customer consultations, insurance collaboration, and project financing assistance.
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (601) 342-0979
Website: http://www.reliableroofingms.com/locations/laurel-ms
Customer Reviews and Sentiment:
Reliable Roofing & Construction LLC has an overall rating of 4.3 stars based on 53 reviews across various platforms.
Positive feedback emphasizes the company’s professionalism, honest evaluations, and skilled workmanship. Customers appreciate the prompt service, clear communication, and thorough clean-up after projects.
Examples of positive reviews include:
“Outstanding work with knowledgeable and professional employees.” – Tommy Watson
“PROFESSIONAL & HONEST! […] a blessing to work with a company that cared more about me as a customer than the bottom dollar.” – Tyler Clark
“We would like to recommend Reliable Roofing for your roofing needs.” – Steve Homrich
However, there are also significant negative sentiments, primarily regarding communication issues and unsatisfactory workmanship in some cases.
Examples of negative reviews include:
“Major problem. Answer the phone.” – Ryan A. Ladner
“the worst job I’ve ever seen.” – David Blakeman
“[…] after the job I had leaks now you don’t get returned calls.” – Rick C
Review Summary:
Positive Sentiments: Professional and honest communication, skilled workmanship, promptness, thorough clean-up, and overall customer satisfaction.
Negative Sentiments: Communication issues, dissatisfaction with repairs, and a lack of follow-up on unresolved issues.
Additional Ratings:
BirdEye: 4.3 stars based on 53 reviews, showcasing a balanced customer experience with notable positive feedback alongside some complaints.
Total Lead Smart Rating: 6.5
Conclusion:
Reliable Roofing & Construction LLC is a capable option for roofing services in Laurel, MS, noted for its professional standards and quality assessments. However, potential customers should be mindful of the mixed reviews regarding communication and service reliability before making a decision.
Member Since August 2024
Listing Id 493772