Flat Rate Maids

Overview:
Flat Rate Maids is a reputable house cleaning service located in Tucson, AZ. This company is dedicated to providing top-notch cleaning solutions for various needs, including move-out cleaning, with an impressive track record of customer satisfaction.

Services Provided:
– Move-out cleaning
– Whole house cleaning
– Residential cleaning

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (520) 462-4288
Website: https://tucsonmaids.org/

Customer Reviews and Sentiment:
Flat Rate Maids has garnered a strong reputation with an overall rating of 4.5 stars based on 213 reviews.

Positive feedback highlights the company’s ease of scheduling, friendly staff, and thorough cleaning results. Customers often praise the efficiency and professionalism of the cleaning team.

Examples of positive reviews include:
“Super easy to schedule with them, very nice people and awesome cleaning results.” – Esther Daye
“Did a very thorough job on our move-out cleaning. They arrived early…and the property manager said it looked great.” – John Blakeslee
“Jennifer and Flat Rate Maids did great work. They were very responsive and exceeded my expectations.” – Andy Hochstetler

However, there has been some negative feedback, particularly about customer service quality.

Example of negative review:
“Worst Customer service ever!! And the cleaning ladies are filthy!!!!!” – Lulu Avila

Review Summary:
Positive Sentiments: Easy scheduling, friendly staff, thorough cleaning, efficient service, good pricing.
Negative Sentiments: Poor customer service experience reported by a few customers.

Additional Ratings:
BirdEye: 4.5 stars based on 213 reviews, indicating strong customer satisfaction overall.
Total Lead Smart Rating: 8.3/10. This rating reflects high customer satisfaction for services provided, though a few negative experiences regarding customer service slightly lower the score.

Conclusion:
Flat Rate Maids appears to be a reliable choice for house cleaning services in Tucson, AZ, particularly noted for their professionalism and thorough cleaning. However, potential customers should be mindful of a few reports regarding customer service.