Graves Brothers Home Improvement in Latham, New York 12110

Graves Brothers Home Improvement

1202 Troy-Schenectady Rd Building 3, Suite 104, Latham, NY 12110

4.7 (95 reviews)

Overview:
Graves Brothers Home Improvement is a roofing contractor based in Latham, NY. The company specializes in roofing and siding projects, providing high-quality workmanship and customer service to its clients.

Services Provided:
– Roofing installation and replacement
– Siding repair
– Gutter installation
– Storm damage restoration

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (838) 221-7663
Website: https://www.gravesbros.com/

Customer Reviews and Sentiment:
Graves Brothers Home Improvement has received predominantly positive reviews across multiple platforms:

Google Reviews: 4.7 stars based on 95 reviews.

Positive feedback highlights the company’s professionalism, quality of work, timely service, and thorough clean-up. Customers often mention the knowledgeable staff, efficient project management, and affordable pricing.

Examples of positive reviews include:
“Graves Bros completed a siding repair quickly and at a reasonable price.” – Lanny Myska
“Everything was cleaned up… our experience with Graves Brothers was more than we expected!” – jennifer forster
“Great communication, price, and quality of work!” – Steve Niles

A single negative review noted a communication issue, where a technician arrived without materials and caused inconvenience for the customer.

Review Summary:
Positive Sentiments: Professionalism, high-quality work, responsiveness, timely execution, and good cleanup.
Negative Sentiments: Communication issues and scheduling inconveniences.

Additional Ratings:
BirdEye: 4.7 stars based on 95 reviews, consistent with positive customer feedback.
Better Business Bureau (BBB): The business has a profile and is accredited, maintaining a BBB rating of A+.

Total Lead Smart Rating: 8.4

Conclusion:
Graves Brothers Home Improvement is a highly regarded choice for roofing and siding services in Latham, NY, known for its quality work and professional customer service. While most reviews are overwhelmingly positive, potential customers should be mindful of the occasional communication issues highlighted in a few reviews.

Member Since August 2024

Listing Id 493730

Contact Info

1202 Troy-Schenectady Rd Building 3, Suite 104, Latham, NY 12110
(838) 221-7663
Lead Smart Rating :
8.4/10.0

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1202 Troy-Schenectady Rd Building 3, Suite 104, Latham, NY 12110

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Reviews

Lanny Myska

a day ago

Graves Bros completed a siding repair quickly and at a reasonable price. The technician, Anthony LaMartina, was knowlegeable and efficient.

Donna McCormick

a week ago

95% of the project (siding) was done within three days. The other 5% (gutters) were scheduled for a few days later. At the end of every day everything was cleaned up.

jennifer forster

a month ago

We could not be more thrilled with our new roof completed by Graves Brothers Home Improvement! From the start, with selecting colors and materials, outlining costs, and executing the contract with Kris McGee to working with the team on-site, our experience with Graves Brothers was more than we expected! It was incredibly helpful to have a project manager on-site throughout the job – Alfred Godinez and his team represented the epitome of professionalism and top-notch customer service! Addressed questions along the way and clean-up was beyond expectations! We HIGHLY recommend Graves Brothers and couldn’t be happier that one of our neighbors hired them, prior to us, for a siding job so that we could benefit from their incredible work at our home!!! Thank you for all of your hard work and attention to details!!!

Rebecca Cox

a month ago

Very professional, and the quality of work matches the professionalism.

Matthew Patch

a month ago

I had Graves Brothers replace my roof. Prior to finding them, I had contacted 4 other roofing contractors to quote the work but Graves Brothers was the only one that gave me an honest price, coordinated with my home insurance provider, and followed through with a job well done. The team arrived exactly when they said they would and finished in a single day. The on site supervisor Alfred was informative throughout the day by updating me on the progress with photos and details regarding the installation of the new roof.

Dorothy DeLong

a month ago

I contacted Graves for an estimate for damage to the aluminum siding on the side of my house caused by wind damage from recent storms. I spoke with them, sent pictures and they emailed me an estimate. I contacted them, scheduled an appointment and within a week they came and completed the repair. The young man that did the repair was timely, courteous, and professional in taking the time to answer my questions and concerns and completing the work using the pieces I had to complete the repair. Very pleased and very affordable.

Judy Mesick

2 months ago

They repaired trim and soffit on our home which was damaged by high winds. Price was good and they did a great Jon. It looks like new.

Gregory Mulherin

2 months ago

Good hard working crew. Reasonable price. Alfred and the Mauro crew did a great job. Did a great clean up job as well!

Steve Niles

2 months ago

Great communication, price, and quality of work!

Matt

2 months ago

My experience wasn’t that great. Tech arrived on a Tues at 5pm with no materials to do the work. I had sent in photos of what needed to be down. Small project.. Tech left and came back next day unannounced and called me at work. I had to race home early. Not cool. Then he charged me 3.5 hrs of labor for only being there for 2. Work performed was ok.