Triple R Roofing in Lacey, Washington 98503

Triple R Roofing

4816 22nd Ave SE, Lacey, WA 98503

3.7 (3 reviews)

Overview:
Triple R Roofing is a roofing contractor located in Lacey, WA. The company provides various roofing services including roof repairs, replacements, and additional exterior services such as painting and gutter cleaning.

Services Provided:
Roof repair, roof replacement, window installation, window trim installation, exterior painting, roof cleaning, gutter cleaning.

Hours of Operation:
Not available.

Contact Information:
Phone: (360) 451-6332

Customer Reviews and Sentiment:
Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the responsiveness and reliability of the owner, Raymond, and the quality of work performed on various projects.

Examples of positive reviews include:
“Raymond responded immediately in the rain to repair my leaking roof, even though I was a new customer.” – Roger Alig
“Raymond is hard-working, dependable and an experienced contractor.” – Frankie Stiles

However, there is a significant negative review detailing an incident where the customer experienced leaks after a roof replacement, along with complaints about unprofessional behavior.
“I hired him to replace the roof in full… he didn’t tell me I needed to add something to the roof to prevent leaking.” – Emma Hay

Review Summary:
Positive Sentiments: Responsiveness, reliability, and experienced service.
Negative Sentiments: Incomplete work, disrespectful behavior, and unresolved issues regarding service quality.

Additional Ratings:
Total Lead Smart Rating: 5.2/10

Conclusion:
Triple R Roofing has shown a mix of customer sentiments, with several praising the owner for his prompt service and reliability, while significant concerns have been raised regarding incomplete work and unprofessionalism. Potential customers should weigh these reviews carefully before engaging the company’s services.

Member Since August 2024

Listing Id 492467

Contact Info

4816 22nd Ave SE, Lacey, WA 98503
(360) 451-6332
Lead Smart Rating :
5.2/10.0

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Listing location

4816 22nd Ave SE, Lacey, WA 98503

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Reviews

Roger Alig

2 years ago

Raymond responded immediately in the rain to repair my leaking roof, even though I was a new customer. Thank you!

Frankie Stiles

3 years ago

I’ve manage multiple apartment communities in Thurston County and have a 14 year working relationship with Raymond from Triple R Roofing. Raymond is hard working, dependable and an experienced contractor. Raymond and his crew have replaced windows and installed window trim, replace many roofs, exterior painting, roof cleaning and gutter cleaning and has helped out with odds and ends as they come up. I would recommend Raymond and his crew with Triple R Roofing.

Emma Hay

3 years ago

At first was pleasant but turned south quickly. While replacing my roof it literally RAINED in my home. Filled pots of water and even drained to the basement through the lights. Then he says everything is finished… I pay him. (I know nothing about roofs) a week later am told the roof is not even finished. He didn’t tell me I needed to add something to the roof to prevent leaking and further damage. He just told me the job is complete and left. When I asked him to come and finish he then proceeded to tell me I have an attitude and was incredibly disrespectful yelling at me. I hired him to replace the roof in full. Do not work with him, so disrespectful and disappointed.