Malcom Roofing & General Contracting

Malcom Roofing & General Contracting

Available
location 3210 Antelope Ave, Kearney, NE 68847
2.8 (18 reviews)

Overview:
Malcom Roofing & General Contracting is a roofing contractor based in Kearney, Nebraska, located at 3210 Antelope Ave. The company specializes in roofing services but has received mixed feedback regarding its reliability and customer service.

Services Provided:
– Roofing installation and repair
– Siding installation (though customers report issues with this service)
– Emergency roof repair services

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (308) 830-2449
Website: http://www.facebook.com/malcomroofing

Customer Reviews and Sentiment:
Malcom Roofing & General Contracting has received low reviews across various platforms:

Google Reviews: 2.8 stars based on 18 reviews.

Positive feedback generally highlights quality workmanship and responsiveness in urgent situations, while negative comments focus on unfulfilled promises, poor communication, and issues with service completion.

Examples of positive reviews include:
“Did great work and left the place clean” – Chad Malcom
“Hands down, this has been the best company in Kearney we have worked with.” – Tracy Kelliher

Negative sentiments heavily dominate the reviews:
“This company took our (over half-down) deposit… and never showed up to do the work.” – Mary Schwanz
“They do not stand behind their work.” – Jen Foster

Review Summary:
Positive Sentiments: Quality workmanship, responsiveness to urgent requests, and professionalism noted in certain instances.
Negative Sentiments: Many complaints regarding poor communication, failure to complete contracted work, refund issues, and unfulfilled service promises.

Additional Ratings:
BirdEye: 2.8 stars based on 18 reviews, aligning with the mixed satisfaction and recurring complaints from customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints, many related to quality and service issues.

Total Lead Smart Rating: 3.5

Conclusion:
Malcom Roofing & General Contracting has a considerable number of reviews reflecting a range of customer experiences. While some customers have appreciated the quality of work, many others have expressed frustration regarding communication and service fulfillment. Potential customers should approach with caution and consider the negative feedback before making a decision.

business

Member Since August 2024

Listing Id 491301

Contact Info

  • address 3210 Antelope Ave, Kearney, NE 68847
  • phone (308) 830-2449
  • Lead Smart Rating :
  • 3.5/10.0
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Listing location

  • address 3210 Antelope Ave, Kearney, NE 68847
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