Hoekstra Roofing Company

Overview:
Hoekstra Roofing Company is a Kalamazoo, MI-based roofing contractor known for its dependable and quality roofing services. The company has a reputation for addressing customer needs promptly, particularly with leak repairs, and strives to deliver excellent customer service.

Services Provided:
– Commercial roofing
– Membrane roof installation and repair
– Leak repairs

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (269) 343-5536
Website: https://www.hoekstraroofing.com/

Customer Reviews and Sentiment:
Hoekstra Roofing Company has received positive reviews across various platforms:

Google Reviews: 4.3 stars based on 27 reviews.

Customers frequently highlight the company’s exceptional customer service and quality workmanship.

Examples of positive reviews include:
“Hoekstra roofing went above and beyond to resolve a roof leak we had.” – Shaza Mosier
“They do the best work around.” – Matt Strobel
“Hoekstra roofing is a very helpful and honest company.” – Pat Greene

The company has received some mixed feedback, including one review noting a less favorable experience:
“My go-to professionals for all roofing needs… but always responsive, and always quality work.” – Sharon Henry-Warren

Review Summary:
Positive Sentiments: Exceptional customer service, prompt responses, quality work, and reliability.
Negative Sentiments: Occasional concerns about the consistency of service quality, as noted in a few reviews.

Additional Ratings:
BirdEye: 4.3 stars based on 27 reviews, reflecting a strong performance with general customer satisfaction throughout.
Total Lead Smart Rating: 8.2

Conclusion:
Hoekstra Roofing Company appears to be a reliable choice for roofing services in Kalamazoo, MI, praised for its excellent customer service and quality work. However, potential customers should take note of the mixed reviews regarding service consistency when making a decision.