Watkins Construction & Roofing in Jackson-MS, Mississippi 39216

Watkins Construction & Roofing

1425 Lakeland Dr Suite 100B, Jackson, MS 39216

4.9 (773 reviews)

Overview:
Watkins Construction & Roofing is a premier roofing contractor located in Jackson, MS. The company specializes in a wide range of roofing services, including roof installation, repairs, and inspections, ensuring top-notch quality and customer satisfaction.

Services Provided:
– Roof installation
– Roof repairs
– Roof inspections
– Roofing maintenance
– Customer service related to insurance claims

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (601) 202-8363
Website: https://watkinsconstructioninc.com/jackson-mississippi-roofing-contractor/?utm_source=GoogleJMSGMB&utm_medium=GMB&utm_campaign=JMSGMB

Customer Reviews and Sentiment:
Watkins Construction & Roofing has received outstanding reviews across various platforms:

Google Reviews: 4.9 stars based on 773 reviews.

Positive feedback highlights the company’s professionalism, efficiency, clear communication, and thorough clean-up after projects. Many customers express satisfaction with the team’s responsiveness and quality of work.

Examples of positive reviews include:
“Watkins Construction was professional and so accommodating. They did a great job, were quick, clean, and efficient. Highly recommend.” – Barbara Byrd
Jesse and his crew did an incredible job – my roof looks amazing!” – DIY Unlimited
“The customer service was amazing and I am very pleased with my new roof.” – Tiffany Nichols

Recent negative feedback is minimal, with only one 4-star review expressing a positive experience overall while noting room for improvement.

Review Summary:
Positive Sentiments: Professional and courteous service, quick response times, thorough clean-up, and excellent customer support.
Negative Sentiments: Limited mentions of areas for improvement, but overall highly favorable feedback.

Additional Ratings:
BirdEye: 4.9 stars based on 773 reviews, confirming a strong pattern of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited, currently holding a BBB rating of A+. No complaints in the last three years.

Total Lead Smart Rating: 9.5

Conclusion:
Watkins Construction & Roofing stands out as a top choice for roofing services in Jackson, MS, renowned for their professionalism, promptness, and exceptional quality of work. With an impressive rating and a high volume of positive reviews, customers can feel confident in their decision to use Watkins for their roofing needs.

Member Since August 2024

Listing Id 489884

Contact Info

1425 Lakeland Dr Suite 100B, Jackson, MS 39216
(601) 202-8363
Lead Smart Rating :
9.5/10.0

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Listing location

1425 Lakeland Dr Suite 100B, Jackson, MS 39216

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Reviews

Barbara Byrd

21 hours ago

Watkins Construction was professional and so accommodating. They did a great job, were quick, clean, and efficient. Highly recommend. Follow up: After the initial install, We needed a minor repair. Again, Watkins was quick to respond and fix the issue–good as new!

DIY Unlimited

a day ago

I couldn’t be more happy with Jesse and the crew with Watkins Construction. My roof looks incredible and my house looks way better than it did before. The trash cleanup afterwards was very thorough as well. 6/5 stars is more like it. -Fred

Lorie Hastings

a day ago

Great job from Connor Stec and his crew.

Wayne Goodwin

2 days ago

Matthew represented the company very well, he was very professional and kind. He remained on top the project from start to finish. He was the first one you see in the morning and the last in the evening. If I had the grade the All of the work and Staff 10 or A+ on everything that was done. I have already recommended watkins Construction and Roofing to several friends and family for future roof replacement and/or construction projects. Job well done.

Charles Reitan

2 days ago

Excellent job performed on replacing my old roof shingles along with roof decking. The crew leader and crew worked like a well oiled machine. No surprises during the install. Job prep before hand was exceptional. The job was completed in the time scheduled. The crew did an unbelievable job on the clean up after it was said and done. I can’t recommend them enough. Charles Reitan

Jeffrey Jenkins

3 days ago

This is the most professional company that I have ever had complete a Roofing Job, for me. Professional, courteous, and helpful. Awesome Crew with Mathew.

Tiffany Nichols

4 days ago

From start to finish, my experience has been amazing. I submitted an email on the website the night of the hail storm because I heard my skylight when it shattered. Lexi called me back at 6:30am the next morning. By 8am David Barber and completed the inspection. By 10am my roof had a tarp on it! David was very patient with having to come out to perform multiple inspections with the insurance adjusters and with having to reschedule inspections due to the weather. When it came to completing the insurance claims, Derek Cutts was very knowledgeable and diligent. He made sure the insurance company had everything they asked for in a timely manner, while keeping me in the loop. On the day of installation, Jesse and Ron walked me through the process of installation. They were able to answer any questions me or my husband had. The construction crew was very friendly and the clean up was amazing! I would recommend Watkins Construction to assist the all of your roofing needs. The customer service was amazing and I am very pleased with my new roof.

Cole Parkin

4 days ago

Jeremy was my sales professional, and was really great at his job. Jay was the Project Manager, and all the work was done better than any construction or roofing company that I have ever dealt with. With these two guys, I feel that I had the best possible team in the industry. Thank you guys for everything !!

Bart van Leijsen

a week ago

Watkins did a great job replacing our roof. Clear communication and delivered a fantastic roof. I would recommend them to anyone.

Arnel Bolden

a week ago

Watkins did an great job on our roof and provided an excellent customer service experience!